Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202004109 | Hywel Dda University Health Board | Health | Upheld | 13 Apr 2022 |
| PSOW-202107067 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 6 Apr 2022 |
| PSOW-202100189 | Hywel Dda University Health Board | Health | Upheld | 29 Mar 2022 |
| PSOW-202005721 | Welsh Ambulance Services NHS Trust | Health | Other | 28 Mar 2022 |
| PSOW-202005708 | Hywel Dda University Health Board | Health | Other | 28 Mar 2022 |
| PSOW-202004139 | Hywel Dda University Health Board | Health | Upheld | 23 Mar 2022 |
| PSOW-202005624 | Hywel Dda University Health Board | Health | Upheld | 9 Mar 2022 |
| PSOW-202107149 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 25 Feb 2022 |
| PSOW-202006285 | Hywel Dda University Health Board | Health | Other | 23 Feb 2022 |
| PSOW-202100433 | Hywel Dda University Health Board | Health | Not Upheld | 31 Jan 2022 |
| PSOW-202100857 | Hywel Dda University Health Board | Health | Other | 29 Jan 2022 |
| PSOW-202106169 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Jan 2022 |
| PSOW-202003339 | Hywel Dda University Health Board | Health | Upheld | 12 Jan 2022 |
| PSOW-202103698 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Nov 2021 |
| PSOW-202004188 | Hywel Dda University Health Board | Health | Upheld | 18 Oct 2021 |
| PSOW-202103182 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Oct 2021 |
| PSOW-202002558 | Hywel Dda University Health Board | Health | Other | 29 Sep 2021 |
| PSOW-202102906 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 20 Sep 2021 |
| PSOW-202102237 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Sep 2021 |
| PSOW-202101442 | Hywel Dda University Health Board | Health | Other | 2 Aug 2021 |
| PSOW-202000417 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 14 Jun 2021 |
| PSOW-201907531 | Hywel Dda University Health Board | Health | Upheld | 14 Jun 2021 |
| PSOW-202005978 | Hywel Dda University Health Board | Health | Other | 9 Jun 2021 |
| PSOW-202001980 | Hywel Dda University Health Board | Health | Not Upheld | 27 May 2021 |
| PSOW-202000537 | Hywel Dda University Health Board | Health | Upheld | 26 May 2021 |