Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202505111 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Sep 2025 |
| PSOW-202502420 | Hafod Housing Association | Housing | Resolved / Early Resolution | 17 Sep 2025 |
| PSOW-202501139 | Hafod Housing Association | Housing | Resolved / Early Resolution | 17 Sep 2025 |
| PSOW-202501359 | Hafod Housing Association | Housing | Resolved / Early Resolution | 14 Jul 2025 |
| PSOW-202501847 | Hafod Housing Association | Housing | Resolved / Early Resolution | 20 Jun 2025 |
| PSOW-202408991 | Hafod Housing Association | Housing | Resolved / Early Resolution | 20 May 2025 |
| PSOW-202410159 | Hafod Housing Association | Housing | Resolved / Early Resolution | 15 Apr 2025 |
| PSOW-202407430 | Hafod Housing Association | Housing | Resolved / Early Resolution | 20 Mar 2025 |
| PSOW-202408517 | Hafod Housing Association | Housing | Resolved / Early Resolution | 19 Mar 2025 |
| PSOW-202404251 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Oct 2024 |
| PSOW-202404802 | Hafod Housing Association | Housing | Resolved / Early Resolution | 24 Oct 2024 |
| PSOW-202304536 | Hafod Housing Association | Housing | Upheld | 4 Sep 2024 |
| PSOW-202402200 | Hafod Housing Association | Housing | Resolved / Early Resolution | 12 Aug 2024 |
| PSOW-202401382 | Hafod Housing Association | Housing | Resolved / Early Resolution | 5 Aug 2024 |
| PSOW-202401644 | Hafod Housing Association | Housing | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202401790 | Hafod Housing Association | Housing | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202401754 | Hafod Housing Association | Housing | Resolved / Early Resolution | 9 Jul 2024 |
| PSOW-202401136 | Hafod Housing Association | Housing | Resolved / Early Resolution | 4 Jul 2024 |
| PSOW-202400537 | Hafod Housing Association | Housing | Resolved / Early Resolution | 7 Jun 2024 |
| PSOW-202400730 | Hafod Housing Association | Housing | Resolved / Early Resolution | 4 Jun 2024 |
| PSOW-202400740 | Hafod Housing Association | Housing | Resolved / Early Resolution | 16 May 2024 |
| PSOW-202400284 | Hafod Housing Association | Housing | Resolved / Early Resolution | 8 May 2024 |
| PSOW-202400117 | Hafod Housing Association | Housing | Resolved / Early Resolution | 24 Apr 2024 |
| PSOW-202309828 | Hafod Housing Association | Housing | Resolved / Early Resolution | 3 Apr 2024 |
| PSOW-202308943 | Hafod Housing Association | Housing | Resolved / Early Resolution | 29 Feb 2024 |
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