Source · NIPSO (NI Public Services Ombudsman)

Department for Communities

NIPSO (NI Public Services Ombudsman) Other Reference NIPSO-21568 Sector Central Government Decided 07 July 2021

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

Our investigation examined a man's claims that the Department for Communities had failed to consider his ‘difficulties’ when considering his claim for the Personal Independence Payment benefit, and that it lacked understanding of his condition.

View original on NIPSO (NI Public Se… website

Other decisions involving Department for Communities

Reference	Date	Summary	Outcome
NIPSO-202006735	30 Sep 2025	The Department for Communities carried out an unbiased investigation into a man’s concerns about the use of his son’s benefit …	Not Upheld
NIPSO-202002570	30 Nov 2023	An architect complained that he was unfairly removed from a project to restore a historic monument.	Other
NIPSO-pip-and-value-further-evidence-follow-report	31 May 2023	In June 2021 the Ombudsman found that repeated failings by the Department for Communities in how it handled further evidence …	Other
NIPSO-201916360	07 Dec 2022	Our investigation led to the Department for Communities repaying over £11,000 to a man after we found he was given …	Other
NIPSO-pip-and-value-further-evidence	23 Jun 2021	Our investigation found that the Department for Communities and Capita failed to properly obtain and use all relevant medical information …	Other

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