Source · NIPSO (NI Public Services Ombudsman)

Department for Communities

NIPSO (NI Public Services Ombudsman) Not Upheld Reference NIPSO-202006735 Sector Central Government Decided 30 September 2025

Full decision

The Department for Communities carried out an unbiased investigation into a man’s concerns about the use of his son’s benefit payments.

Reference	Date	Summary	Outcome
NIPSO-202002570	30 Nov 2023	An architect complained that he was unfairly removed from a project to restore a historic monument.	Other
NIPSO-pip-and-value-further-evidence-follow-report	31 May 2023	In June 2021 the Ombudsman found that repeated failings by the Department for Communities in how it handled further evidence …	Other
NIPSO-201916360	07 Dec 2022	Our investigation led to the Department for Communities repaying over £11,000 to a man after we found he was given …	Other
NIPSO-21568	07 Jul 2021	Our investigation examined a man's claims that the Department for Communities had failed to consider his ‘difficulties’ when considering his …	Other
NIPSO-pip-and-value-further-evidence	23 Jun 2021	Our investigation found that the Department for Communities and Capita failed to properly obtain and use all relevant medical information …	Other