Our investigation led to the Department for Communities repaying over £11,000 to a man after we found he was given poor advice which caused him to lose his existing benefits.
Source · NIPSO (NI Public Services Ombudsman)
Department for Communities
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-201916360
Sector Central Government
Decided 07 December 2022
Full decision
Other decisions involving Department for Communities
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202006735 | 30 Sep 2025 | The Department for Communities carried out an unbiased investigation into a man’s concerns about the use of his son’s benefit … | Not Upheld |
| NIPSO-202002570 | 30 Nov 2023 | An architect complained that he was unfairly removed from a project to restore a historic monument. | Other |
| NIPSO-pip-and-value-further-evidence-follow-report | 31 May 2023 | In June 2021 the Ombudsman found that repeated failings by the Department for Communities in how it handled further evidence … | Other |
| NIPSO-21568 | 07 Jul 2021 | Our investigation examined a man's claims that the Department for Communities had failed to consider his ‘difficulties’ when considering his … | Other |
| NIPSO-pip-and-value-further-evidence | 23 Jun 2021 | Our investigation found that the Department for Communities and Capita failed to properly obtain and use all relevant medical information … | Other |