Source · Ombudsman decisions
NIPSO Individual Decisions
457 total decisions
192 investigated
139 upheld
72% upheld of investigated
Years: Jul 2000–Mar 2026
457 published decisions from the NI Public Services Ombudsman. The Northern Ireland Public Services Ombudsman investigates complaints about NI government departments, agencies, councils, and public bodies. Source: nipso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| NIPSO-202006260 | Massereene Manor Nursing Home | Health & Social Care | Upheld | 6 May 2025 |
| NIPSO-202002939 | South Eastern Health and Social Care Trust | Health & Social Care | Not Upheld | 22 Apr 2024 |
| NIPSO-201916654 | Belfast Health and Social Care Trust | Health & Social Care | Upheld | 13 Sep 2023 |
| NIPSO-202000973 | Nursing Home | Health & Social Care | Other | 12 May 2023 |
| NIPSO-201916522 | Belfast Health and Social Care Trust | Health & Social Care | Other | 12 Aug 2022 |
| NIPSO-2020020237 | Nursing Home | Health & Social Care | Other | 11 May 2022 |
| NIPSO-201913337 | South Eastern Health and Social Care Trust | Health & Social Care | Other | 20 Aug 2021 |
| NIPSO-201915573, 201916339 | Western Health and Social Care Trust | Health & Social Care | Other | 1 Aug 2021 |
| NIPSO-16991 | Southern Health and Social Care Trust | Health & Social Care | Other | 11 Feb 2021 |
| NIPSO-19665 | Western Health and Social Care Trust | Health & Social Care | Other | 2 Dec 2020 |
| NIPSO-17497 | Culmore Manor Nursing Home | Health & Social Care | Other | 9 Sep 2020 |
| NIPSO-16708 | Belfast Health and Social Care Trust | Health & Social Care | Other | 6 Mar 2020 |
| NIPSO-17254 | Newry, Mourne and Down District Council | Local Government | Other | 3 Oct 2019 |
| NIPSO-17587 | Ard Mhacha Nursing Home | Health & Social Care | Other | 21 Feb 2019 |
| NIPSO-17159 | Somerton Nursing Home | Health & Social Care | Other | 13 Mar 2018 |
| NIPSO-16874 | Belfast Health and Social Care Trust | Health & Social Care | Other | 13 Mar 2018 |