We partially upheld a complaint from two sisters who believed that the Trust ignored their concerns when it came to the care of their mother in a nursing home.
Source · NIPSO (NI Public Services Ombudsman)
South Eastern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-201913337
Sector Health & Social Care
Decided 20 August 2021
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗