An investigation has revealed that a nursing home failed to fully record its observations of a resident's head injury following a fall, and did not call an ambulance to take him to hospital until almost eight hours after the incident.
Source · NIPSO (NI Public Services Ombudsman)
Somerton Nursing Home
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-17159
Sector Health & Social Care
Decided 13 March 2018
View Frome Nursing Home scorecard