Source · NIPSO (NI Public Services Ombudsman)

Western Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Other Reference NIPSO-19665 Sector Health & Social Care Decided 02 December 2020

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Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

We investigated a complaint from a man who said that his mother should not have been sent from hospital back to her care home.  We found that her care was appropriate, but following our investigation the Trust agreed to review the way it documents patients returning to nursing homes or other care settings.

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