We investigated a complaint from a man who said that his mother should not have been sent from hospital back to her care home. We found that her care was appropriate, but following our investigation the Trust agreed to review the way it documents patients returning to nursing homes or other care settings.
Source · NIPSO (NI Public Services Ombudsman)
Western Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-19665
Sector Health & Social Care
Decided 02 December 2020
View Western Health and Social Services Board scorecard
Full decision
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