A man believed that staff from his wife’s care home should have consulted with doctors when she contracted Covid-19. We partially upheld the complaint.
Source · NIPSO (NI Public Services Ombudsman)
Massereene Manor Nursing Home
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202006260
Sector Health & Social Care
Decided 06 May 2025