Source · Ombudsman decisions
NIPSO Individual Decisions
457 total decisions
192 investigated
139 upheld
72% upheld of investigated
Years: Jul 2000–Mar 2026
457 published decisions from the NI Public Services Ombudsman. The Northern Ireland Public Services Ombudsman investigates complaints about NI government departments, agencies, councils, and public bodies. Source: nipso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| NIPSO-202003606 | Western Health and Social Care Trust | Health & Social Care | Upheld | 10 Jul 2025 |
| NIPSO-202005245 | Western Health and Social Care Trust | Health & Social Care | Not Upheld | 10 Jul 2025 |
| NIPSO-202004738 | Western Health and Social Care Trust | Health & Social Care | Not Upheld | 10 Jul 2025 |
| NIPSO-202004541 | Western Health and Social Care Trust | Health & Social Care | Upheld | 10 Jul 2025 |
| NIPSO-ombudsman-begins-investigation-northern-ireland-housing-executive | Northern Ireland Housing Executive | Housing | Other | 25 Jun 2025 |
| NIPSO-202005762 | GP | Health & Social Care | Upheld | 3 Jun 2025 |
| NIPSO-202006317 | Belfast Health and Social Care Trust | Health & Social Care | Not Upheld | 2 Jun 2025 |
| NIPSO-202005529 | Northern Health and Social Care Trust | Health & Social Care | Upheld | 13 May 2025 |
| NIPSO-202003408 | Ards and North Down Borough Council | Local Government | Not Upheld | 7 May 2025 |
| NIPSO-202004130 | South Eastern Health and Social Care Trust | Health & Social Care | Upheld | 7 May 2025 |
| NIPSO-202006812 | GP | Health & Social Care | Upheld | 7 May 2025 |
| NIPSO-202005285 | South Eastern Health and Social Care Trust | Health & Social Care | Upheld | 7 May 2025 |
| NIPSO-202004331 | Department for Infrastructure | Central Government | Not Upheld | 7 May 2025 |
| NIPSO-202006260 | Massereene Manor Nursing Home | Health & Social Care | Upheld | 6 May 2025 |
| NIPSO-202004885 | Bangor Care Home | Health & Social Care | Upheld | 6 May 2025 |
| NIPSO-202004159 | Western Health and Social Care Trust | Health & Social Care | Upheld | 6 May 2025 |
| NIPSO-202001752 | Secondary school | Education | Upheld | 6 May 2025 |
| NIPSO-202002342 | Belfast Health and Social Care Trust | Health & Social Care | Upheld | 23 Apr 2025 |
| NIPSO-202005270 | GP | Health & Social Care | Not Upheld | 16 Apr 2025 |
| NIPSO-202003799 | South Eastern Health and Social Care Trust | Health & Social Care | Upheld | 9 Apr 2025 |
| NIPSO-202000405 | Department for Economy | Central Government | Upheld | 8 Apr 2025 |
| NIPSO-202005751 | Dalriada Urgent Care | Health & Social Care | Upheld | 8 Apr 2025 |
| NIPSO-202002619 | Belfast Health and Social Care Trust | Health & Social Care | Upheld | 8 Apr 2025 |
| NIPSO-202005550 | Western Health and Social Care Trust | Health & Social Care | Upheld | 8 Apr 2025 |
| NIPSO-ombudsman-asks-department-consider-all-options-address-historic | Department for Infrastructure | Central Government | Upheld | 4 Apr 2025 |