A care home resident was left alone while using the bathroom despite her care plan stating she needed the assistance of at least one member of staff.
Source · NIPSO (NI Public Services Ombudsman)
Bangor Care Home
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202004885
Sector Health & Social Care
Decided 06 May 2025
View Grange Care Home scorecard