The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an 'own initiative' investigation into the organisation. The decision follows the Ombudsman’s consideration of the Housing Executive’s response to her investigation proposal from earlier this year.
Source · NIPSO (NI Public Services Ombudsman)
Northern Ireland Housing Executive
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-ombudsman-begins-investigation-northern-ireland-housing-executive
Sector Housing
Decided 25 June 2025
View Northern Ireland Housing Executive scorecard
Full decision
Other decisions involving Northern Ireland Housing Executive
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| NIPSO-202002847 | 24 Feb 2026 | The Northern Ireland Housing Executive did not fully explain to a resident how it had addressed his concerns about his … | Upheld |
| NIPSO-202400351 | 02 Dec 2025 | The Northern Ireland Housing Executive failed to properly investigate a man’s complaint about anti-social behaviour. | Upheld |
| NIPSO-ombudsman-proposes-own-initiative-investigation-housing-executive | 26 Feb 2025 | The Northern Ireland Public Services Ombudsman is proposing to investigate the actions of the region’s largest social housing landlord, the … | Other |
| NIPSO-202004826 | 20 Jan 2025 | A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house. | Not Upheld |
| NIPSO-202004479 | 30 Oct 2024 | The Ombudsman has said she ‘cannot ignore’ the Housing Executive's continued poor response to concerns raised by its service users. | Upheld |