Source · LGO (Local Government & Social Care Ombudsman)

Epsom & Ewell Borough Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-025-920 Sector Other Categories Category Councillor Conduct And Standards Decided 27 July 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate how the Council handled Mr X’s complaint about personnel matters as there is no worthwhile outcome achievable.

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Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving Epsom & Ewell Borough Council

Reference	Date	Summary	Outcome
25-011-827	07 Jul 2026	We will not investigate Ms X’s complaint about the Council’s handling of her housing case and the lack of communication. …	Other
25-015-145	02 Jun 2026	Miss X complained the Council failed to be transparent about the charges when she held a pre-wedding event at one …	Upheld
25-023-795	26 May 2026	We will not investigate this complaint about the changes made to Mr X’s gym membership. This is because an investigation …	Other
26-002-458	11 May 2026	We will not investigate Miss B’s complaint that her car was damaged when Council workers were cutting grass nearby. This …	Other
24-014-864	16 Mar 2026	on the lessons that can be learnt from our complaints about end of life care given in care homes and …	Upheld

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