Source · LGO (Local Government & Social Care Ombudsman)

Epsom & Ewell Borough Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-023-795 Sector Other Categories Category Leisure And Culture Decided 26 May 2026

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Summary

We will not investigate this complaint about the changes made to Mr X’s gym membership. This is because an investigation would be unlikely to find fault with the Council’s actions.

Other decisions involving Epsom & Ewell Borough Council

Reference Date Summary Outcome
25-012-514 Upheld
25-004-040 Other
25-015-145 02 Jun 2026 Miss X complained the Council failed to be transparent about the charges when she held a pre-wedding event at one … Upheld
26-002-458 11 May 2026 We will not investigate Miss B’s complaint that her car was damaged when Council workers were cutting grass nearby. This … Other
24-014-864 16 Mar 2026 on the lessons that can be learnt from our complaints about end of life care given in care homes and … Upheld
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