Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-023-417 | Birmingham City Council | Adult Care Services | Not Upheld | 9 Jan 2026 |
| 24-020-560 | Kent County Council | Education | Upheld | 9 Jan 2026 |
| 25-004-810 | London Borough of Brent | Benefits And Tax | Upheld | 9 Jan 2026 |
| 25-001-135 | Birmingham City Council | Education | Upheld | 9 Jan 2026 |
| 25-013-653 | Norfolk County Council | Other Categories | Other | 9 Jan 2026 |
| 25-002-392 | Surrey County Council | Education | Upheld | 9 Jan 2026 |
| 25-013-082 | East Staffordshire Borough Council | Planning | Other | 9 Jan 2026 |
| 25-002-576 | Coventry City Council | Education | Upheld | 9 Jan 2026 |
| 25-014-265 | London Borough of Lambeth | Benefits And Tax | Other | 9 Jan 2026 |
| 24-022-426 | Hertfordshire County Council | Education | Upheld | 9 Jan 2026 |
| 25-012-898 | Stockton-on-Tees Borough Council | Children S Care Services | Other | 8 Jan 2026 |
| 25-010-845 | Thurrock Council | Housing | Other | 8 Jan 2026 |
| 25-011-759 | London Borough of Bromley | Environment And Regulation | Other | 8 Jan 2026 |
| 25-015-368 | Southside Partnership | Adult Care Services | Other | 8 Jan 2026 |
| 25-011-257 | West Northamptonshire Council | Children S Care Services | Other | 8 Jan 2026 |
| 25-009-911 | Torbay Council | Environment And Regulation | Other | 8 Jan 2026 |
| 25-011-854 | Sandwell Metropolitan Borough Council | Planning | Other | 8 Jan 2026 |
| 25-011-335 | Care UK Care Services Limited | Adult Care Services | Other | 8 Jan 2026 |
| 25-013-051 | London Borough of Southwark | Children S Care Services | Other | 8 Jan 2026 |
| 25-011-047 | The ExtraCare Charitable Trust | Adult Care Services | Other | 8 Jan 2026 |
| 25-012-655 | Bury Metropolitan Borough Council | Education | Other | 8 Jan 2026 |
| 25-015-071 | Medway Council | Other Categories | Other | 8 Jan 2026 |
| 25-016-079 | Gravesham Borough Council | Benefits And Tax | Other | 8 Jan 2026 |
| 25-010-632 | City of York Council | Benefits And Tax | Other | 8 Jan 2026 |
| 25-006-964 | London Borough of Lambeth | Housing | Other | 8 Jan 2026 |