Source · Ombudsman decisions
LGO Individual Decisions
35,255 total decisions
12,015 investigated
9,742 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
35,255 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-023-184 | London Borough of Croydon | Housing | Upheld | 12 Dec 2025 |
| 24-020-284 | Wokingham Borough Council | Housing | Not Upheld | 12 Dec 2025 |
| 25-000-506 | Basildon Borough Council | Housing | Upheld | 12 Dec 2025 |
| 25-000-274 | Plymouth City Council | Education | Upheld | 12 Dec 2025 |
| 25-002-447 | Plymouth City Council | Education | Upheld | 12 Dec 2025 |
| 24-014-302 | Surrey County Council | Education | Upheld | 12 Dec 2025 |
| 25-008-589 | Cambridge City Council | Environment And Regulation | Other | 12 Dec 2025 |
| 24-012-587 | London Borough of Lambeth | Other Categories | Upheld | 12 Dec 2025 |
| 24-008-384 | Rockley Dene Homes Ltd | Adult Care Services | Upheld | 12 Dec 2025 |
| 25-010-940 | Bupa Care Homes (PT Lindsay) Limited | Adult Care Services | Other | 12 Dec 2025 |
| 24-019-552 | London Borough of Newham | Adult Care Services | Upheld | 12 Dec 2025 |
| 25-010-533 | Hartlepool Borough Council | Children S Care Services | Other | 12 Dec 2025 |
| 25-011-248 | Dorset Council | Planning | Other | 12 Dec 2025 |
| 25-009-261 | Tendring District Council | Housing | Other | 12 Dec 2025 |
| 25-001-023 | London Borough of Hillingdon | Housing | Not Upheld | 11 Dec 2025 |
| 25-009-023 | Hertfordshire County Council | Education | Other | 11 Dec 2025 |
| 25-007-133 | Birmingham City Council | Education | Other | 11 Dec 2025 |
| 25-011-881 | Medway Council | Planning | Other | 11 Dec 2025 |
| 25-007-862 | London Borough of Lambeth | Children S Care Services | Other | 11 Dec 2025 |
| 25-006-774 | Hertfordshire County Council | Education | Other | 11 Dec 2025 |
| 25-002-768 | Cheshire East Council | Education | Not Upheld | 11 Dec 2025 |
| 25-002-908 | Essex County Council | Education | Upheld | 11 Dec 2025 |
| 25-003-045 | Suffolk County Council | Adult Care Services | Upheld | 11 Dec 2025 |
| 25-010-248 | Wakefield City Council | Planning | Other | 11 Dec 2025 |
| 25-004-858 | North Yorkshire Council | Education | Upheld | 11 Dec 2025 |