Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 25-017-560 | Transport for London | Transport And Highways | Other | 17 Dec 2025 |
| 25-013-225 | Mayor's Office for Policing and Crime | Other Categories | Other | 17 Dec 2025 |
| 25-011-058 | Basildon Borough Council | Planning | Other | 17 Dec 2025 |
| 25-001-986 | Staffordshire County Council | Adult Care Services | Not Upheld | 17 Dec 2025 |
| 24-021-117 | London Borough of Islington | Benefits And Tax | Other | 17 Dec 2025 |
| 24-012-295 | Cornwall Council | Education | Upheld | 17 Dec 2025 |
| 25-004-034 | Norfolk County Council | Adult Care Services | Other | 17 Dec 2025 |
| 24-019-429 | West Sussex County Council | Education | Upheld | 17 Dec 2025 |
| 23-013-452 | Knowsley Metropolitan Borough Council | Adult Care Services | Upheld | 17 Dec 2025 |
| 25-010-464 | Surrey County Council | Transport And Highways | Other | 17 Dec 2025 |
| 25-020-644 | London Borough of Croydon | Housing | Other | 17 Dec 2025 |
| 24-016-588 | London Borough of Wandsworth | Housing | Upheld | 17 Dec 2025 |
| 25-008-633 | Staffordshire County Council | Education | Other | 17 Dec 2025 |
| 25-014-664 | Bedford Borough Council | Planning | Other | 17 Dec 2025 |
| 25-010-250 | Maidstone Borough Council | Benefits And Tax | Other | 17 Dec 2025 |
| 25-010-278 | Leeds City Council | Housing | Other | 17 Dec 2025 |
| 25-008-323 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Other | 17 Dec 2025 |
| 24-021-792 | Cambridgeshire County Council | Adult Care Services | Upheld | 17 Dec 2025 |
| 25-010-642 | Chelmsford City Council | Environment And Regulation | Other | 17 Dec 2025 |
| 25-017-858 | Kirklees Metropolitan Borough Council | Benefits And Tax | Other | 17 Dec 2025 |
| 25-008-499 | Royal Borough of Windsor and Maidenhead Council | Other Categories | Other | 17 Dec 2025 |
| 25-016-588 | London Borough of Harrow | Environment And Regulation | Other | 17 Dec 2025 |
| 25-008-541 | London Borough of Enfield | Education | Upheld | 17 Dec 2025 |
| 25-010-022 | Nuneaton & Bedworth Borough Council | Planning | Other | 17 Dec 2025 |
| 25-008-432 | London Borough of Richmond upon Thames | Adult Care Services | Other | 17 Dec 2025 |