Source · Ombudsman decisions
LGO Individual Decisions
35,506 total decisions
12,105 investigated
9,818 upheld
81% upheld of investigated
Years: Jan 2022–Jun 2026
35,506 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 25-004-036 | Medway Council | Benefits And Tax | Upheld | 16 Sep 2025 |
| 24-019-462 | London Borough of Southwark | Housing | Upheld | 16 Sep 2025 |
| 25-003-989 | London Borough of Richmond upon Thames | Housing | Other | 16 Sep 2025 |
| 25-000-924 | Cambridgeshire County Council | Adult Care Services | Other | 16 Sep 2025 |
| 24-023-286 | Ashford Borough Council | Environment And Regulation | Other | 16 Sep 2025 |
| 24-022-634 | Essex County Council | Education | Upheld | 16 Sep 2025 |
| 24-021-829 | Royal Borough of Greenwich | Housing | Other | 16 Sep 2025 |
| 24-021-535 | Churchfields Care Home Limited | Adult Care Services | Upheld | 16 Sep 2025 |
| 24-017-615 | Wakefield City Council | Adult Care Services | Upheld | 16 Sep 2025 |
| 24-016-761 | Staffordshire County Council | Education | Upheld | 16 Sep 2025 |
| 23-013-813 | Plymouth City Council | Adult Care Services | Upheld | 16 Sep 2025 |
| 24-018-171 | London Borough of Lambeth | Housing | Upheld | 16 Sep 2025 |
| 24-009-582 | London Borough of Enfield | Adult Care Services | Upheld | 16 Sep 2025 |
| 24-020-495 | Surrey County Council | Education | Other | 16 Sep 2025 |
| 24-021-118 | Cornwall Council | Education | Not Upheld | 16 Sep 2025 |
| 25-004-578 | Cornwall Council | Adult Care Services | Other | 16 Sep 2025 |
| 25-005-460 | Leicestershire County Care Limited | Adult Care Services | Upheld | 16 Sep 2025 |
| 24-016-539 | Norfolk County Council | Adult Care Services | Upheld | 16 Sep 2025 |
| 24-012-911 | Haven Care Solutions Limited | Adult Care Services | Not Upheld | 16 Sep 2025 |
| 24-006-046 | Cumberland Council | Adult Care Services | Other | 15 Sep 2025 |
| 25-005-618 | Wiltshire Council | Adult Care Services | Other | 15 Sep 2025 |
| 25-005-723 | Westmorland and Furness Council | Transport And Highways | Other | 15 Sep 2025 |
| 25-003-252 | Rochdale Metropolitan Borough Council | Adult Care Services | Other | 15 Sep 2025 |
| 25-002-795 | Ribble Valley Borough Council | Planning | Other | 15 Sep 2025 |
| 25-006-310 | Devon County Council | Adult Care Services | Other | 15 Sep 2025 |