Source · Ombudsman decisions
LGO Individual Decisions
35,506 total decisions
12,105 investigated
9,818 upheld
81% upheld of investigated
Years: Jan 2022–Jun 2026
35,506 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-015-027 | Croft House Care Home Limited | Adult Care Services | Upheld | 18 Sep 2025 |
| 24-015-968 | Derbyshire County Council | Transport And Highways | Upheld | 18 Sep 2025 |
| 23-015-231 | Calderdale Metropolitan Borough Council | Adult Care Services | Upheld | 17 Sep 2025 |
| 25-007-292 | Sandwell Metropolitan Borough Council | Environment And Regulation | Other | 17 Sep 2025 |
| 24-022-508 | London Borough of Havering | Housing | Upheld | 17 Sep 2025 |
| 23-015-231b | Priory Adult Care (23 015 231b) | Health | Upheld | 17 Sep 2025 |
| 25-005-162 | Birmingham City Council | Planning | Other | 17 Sep 2025 |
| 25-009-636 | Transport for London | Transport And Highways | Other | 17 Sep 2025 |
| 25-002-382 | Staffordshire County Council | Education | Other | 17 Sep 2025 |
| 25-002-500 | London Borough of Harrow | Adult Care Services | Other | 17 Sep 2025 |
| 25-001-196 | Cornwall Council | Adult Care Services | Upheld | 17 Sep 2025 |
| 25-008-364 | Sheffield City Council | Children S Care Services | Other | 17 Sep 2025 |
| 25-008-177 | Durham County Council | Other Categories | Other | 17 Sep 2025 |
| 25-005-954 | London Borough of Southwark | Transport And Highways | Other | 17 Sep 2025 |
| 24-016-355 | Royal Borough of Greenwich | Education | Not Upheld | 17 Sep 2025 |
| 25-001-119c | NHS Hertfordshire & West Essex ICB (25 001 119c) | Health | Other | 17 Sep 2025 |
| 24-018-192 | Knowsley Metropolitan Borough Council | Adult Care Services | Upheld | 17 Sep 2025 |
| 24-017-734 | Birmingham City Council | Children S Care Services | Other | 17 Sep 2025 |
| 24-017-495 | West Sussex County Council | Adult Care Services | Upheld | 17 Sep 2025 |
| 25-004-441 | Derbyshire County Council | Children S Care Services | Other | 17 Sep 2025 |
| 24-020-872 | Leicestershire County Council | Education | Upheld | 17 Sep 2025 |
| 24-022-507 | London Borough of Havering | Children S Care Services | Upheld | 17 Sep 2025 |
| 25-007-823 | Lake District National Park Authority | Planning | Other | 17 Sep 2025 |
| 25-007-290 | Torbay Council | Transport And Highways | Other | 17 Sep 2025 |
| 23-015-231a | Calderdale & Huddersfield NHS Foundation Trust (23 015 231a) | Health | Upheld | 17 Sep 2025 |