Source · Ombudsman decisions
LGO Individual Decisions
35,506 total decisions
12,103 investigated
9,817 upheld
81% upheld of investigated
Years: Jan 2022–Jun 2026
35,506 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-015-455 | London Borough of Hounslow | Housing | Upheld | 21 Sep 2025 |
| 24-017-677a | NHS Chelsea and Westminster Hospital NHS Foundation Trust - West Middlesex University Hospital (24 017 677a) | Health | Upheld | 21 Sep 2025 |
| 25-003-975 | London Borough of Hammersmith & Fulham | Children S Care Services | Other | 21 Sep 2025 |
| 25-005-093 | Dorset Council | Adult Care Services | Other | 21 Sep 2025 |
| 25-005-298 | London Borough of Wandsworth | Transport And Highways | Other | 21 Sep 2025 |
| 25-003-585 | Surrey County Council | Education | Upheld | 21 Sep 2025 |
| 25-004-435 | Leeds City Council | Education | Other | 21 Sep 2025 |
| 24-019-139 | Surrey County Council | Education | Upheld | 21 Sep 2025 |
| 24-020-292 | Norfolk County Council | Adult Care Services | Upheld | 21 Sep 2025 |
| 24-020-635 | Worcestershire County Council | Adult Care Services | Upheld | 21 Sep 2025 |
| 25-007-227 | London Borough of Lewisham | Transport And Highways | Other | 21 Sep 2025 |
| 25-007-496 | Liverpool City Council | Transport And Highways | Other | 21 Sep 2025 |
| 25-008-470 | Salford City Council | Education | Other | 21 Sep 2025 |
| 25-010-109 | Stockport Metropolitan Borough Council | Education | Other | 21 Sep 2025 |
| 25-005-299 | Transport for London | Environment And Regulation | Other | 21 Sep 2025 |
| 25-005-620 | North Yorkshire Council | Education | Other | 21 Sep 2025 |
| 25-006-241 | Norfolk County Council | Children S Care Services | Other | 21 Sep 2025 |
| 25-006-764 | West Sussex County Council | Children S Care Services | Other | 21 Sep 2025 |
| 25-004-497 | Leicester City Council | Education | Other | 21 Sep 2025 |
| 25-004-830 | Leicester City Council | Environment And Regulation | Other | 21 Sep 2025 |
| 25-004-903 | London Borough of Brent | Transport And Highways | Other | 21 Sep 2025 |
| 25-004-922 | Bury Metropolitan Borough Council | Housing | Other | 21 Sep 2025 |
| 25-004-197 | London Borough of Lewisham | Housing | Other | 21 Sep 2025 |
| 25-005-028 | Corpus Christi Catholic High School | Education | Upheld | 21 Sep 2025 |
| 24-021-602 | Surrey County Council | Children S Care Services | Not Upheld | 21 Sep 2025 |