40,244 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Summary: We will not investigate this complaint about the Council’s failure to respond to representations against a penalty charge notice. This is because it would be reasonable for Mr X to wait for the Council to register the unpaid penalty charge notice as a debt …
Summary: We will not investigate Miss X’s complaint about the outcome of a school admissions appeal panel. There is not enough evidence of fault to justify investigating.
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. The complaint is late and it is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal …
Summary: We will not investigate Mrs X’s complaint about how the Council handled her concerns about parking enforcement outside her property. There is not enough evidence of fault by the Council to justify investigating and we could not add any further meaningful outcome. Part of …
Summary: We will not investigate this complaint about inadequate parking provision because it is late and there is no good reason to exercise discretion to investigate it now. There is also insufficient evidence of faut in the Council’s actions.
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.
Summary: We will not investigate this complaint about the management of the complainant’s son’s special educational needs. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation, and the complainant has used her right to appeal to the First-tier …
Summary: We will not investigate Ms X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
Summary: We will not investigate this complaint about the Council’s handling of contact arrangements. This is because there is not enough evidence the Council is at fault to warrant an investigation.
Summary: We will not investigate this complaint about Education Health and Care plan delays. Parts of this complaint is late, or it is reasonable for Miss X to take the issue to the Tribunal. On the parts of the complaint we could investigate, the Council …
Summary: We will use our discretion not to investigate this complaint about the alleged actions of an organisation linked to the Council because we could not achieve anything worthwhile for Mr X.
Summary: We will not investigate this complaint about council tax account handling. This is because the Council has, at our invitation, agreed to provide an improved remedy for the potential injustice caused by its faults.
Summary: We will not investigate this complaint about determination of a planning application. This is because Mrs X had the right to appeal to the Planning Inspectorate.
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a planning application. There is not enough evidence of fault to justify us investigating.
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy …
Summary: We will not investigate this complaint about the Council’s handling of a breach of planning control. There is not significant enough injustice to warrant investigation.
Summary: We will not investigate this complaint about how the Council dealt with a homelessness application. There is not enough evidence of fault to justify an investigation into how the Council reached its decision not to offer interim accommodation or financial help to Mr X. …
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a valuation tribunal.
Summary: We will not investigate Ms X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
Summary: We will not investigate this complaint about the Council’s response to a request for works to a highway tree. There is insufficient evidence of fault on the Council’s part to warrant investigation.
Summary: We will not investigate this complaint about the Council’s response to the complainant’s request for work to a highway tree. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
Summary: We cannot investigate this complaint because it concerns a report produced for the Family Court. The law prevents us from considering the content or preparation of court reports.
Summary: We will not investigate this complaint about the Council’s introduction of a new waste collection service. This is because the law prevents us investigating something affecting most of the residents in the Council’s area. In any event, there is insufficient evidence of fault to …
Summary: We cannot investigate this complaint about the Council’s involvement in Mr X’s child’s case. We have no power in law to investigate matters that have been considered in court. It was reasonable for Mr X to raise his concerns as part of the related …
Summary: We will not investigate this complaint about the Council’s handling and escalation of a penalty charge notice. This is because there is not enough evidence of fault by the Council.