Source · Ombudsman decisions
LGO Individual Decisions
35,497 total decisions
12,088 investigated
9,802 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
35,497 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-019-342 | North Yorkshire Council | Education | Upheld | 23 Sep 2025 |
| 24-019-955 | Surrey County Council | Transport And Highways | Upheld | 23 Sep 2025 |
| 24-016-443 | London Borough of Hillingdon | Housing | Upheld | 23 Sep 2025 |
| 24-020-005 | Nottinghamshire County Council | Education | Upheld | 23 Sep 2025 |
| 25-005-601 | Torbay Council | Transport And Highways | Other | 23 Sep 2025 |
| 25-001-802 | Royal Borough of Windsor and Maidenhead Council | Housing | Other | 23 Sep 2025 |
| 25-002-177 | Westminster City Council | Planning | Other | 23 Sep 2025 |
| 25-002-541 | Gateshead Metropolitan Borough Council | Environment And Regulation | Other | 23 Sep 2025 |
| 25-002-722 | London Borough of Enfield | Housing | Other | 23 Sep 2025 |
| 25-005-752 | Birmingham City Council | Transport And Highways | Other | 23 Sep 2025 |
| 24-017-627 | Bath and North East Somerset Council | Adult Care Services | Upheld | 23 Sep 2025 |
| 24-017-782 | North Northamptonshire Council | Education | Upheld | 23 Sep 2025 |
| 25-004-656 | Southend-on-Sea City Council | Education | Other | 23 Sep 2025 |
| 25-003-841 | Cheshire East Council | Adult Care Services | Other | 23 Sep 2025 |
| 25-004-539 | Essex County Council | Education | Upheld | 23 Sep 2025 |
| 25-007-416 | Transport for London | Transport And Highways | Other | 23 Sep 2025 |
| 25-004-469 | Essex County Council | Education | Upheld | 23 Sep 2025 |
| 25-006-946 | Reading Borough Council | Children S Care Services | Other | 23 Sep 2025 |
| 25-006-831 | Leicestershire County Council | Education | Upheld | 23 Sep 2025 |
| 25-006-413 | Birmingham City Council | Environment And Regulation | Other | 23 Sep 2025 |
| 25-010-183 | Arun District Council | Other Categories | Other | 23 Sep 2025 |
| 25-005-540 | London Borough of Hounslow | Environment And Regulation | Other | 23 Sep 2025 |
| 25-007-319 | London Borough of Sutton | Other Categories | Other | 23 Sep 2025 |
| 25-004-797 | Surrey County Council | Children S Care Services | Other | 23 Sep 2025 |
| 25-004-950 | Leicestershire County Council | Adult Care Services | Other | 23 Sep 2025 |