Source · Ombudsman decisions
LGO Individual Decisions
35,497 total decisions
12,088 investigated
9,802 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
35,497 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 25-004-567 | Luton Borough Council | Housing | Other | 29 Sep 2025 |
| 25-004-577 | Abbeyfield Society (The) | Adult Care Services | Other | 29 Sep 2025 |
| 25-001-014 | London Borough of Croydon | Housing | Other | 29 Sep 2025 |
| 24-017-988 | East Riding of Yorkshire Council | Education | Upheld | 29 Sep 2025 |
| 24-017-388 | Herefordshire Council | Housing | Upheld | 29 Sep 2025 |
| 24-019-767 | London Borough of Newham | Education | Upheld | 29 Sep 2025 |
| 24-019-531 | Essex County Council | Education | Upheld | 29 Sep 2025 |
| 24-021-848 | London Borough of Southwark | Housing | Upheld | 29 Sep 2025 |
| 24-012-589 | Hampshire County Council | Education | Upheld | 29 Sep 2025 |
| 24-020-329 | West Northamptonshire Council | Education | Upheld | 29 Sep 2025 |
| 24-020-694 | Bracknell Forest Council | Education | Not Upheld | 29 Sep 2025 |
| 24-020-874 | City of York Council | Adult Care Services | Upheld | 29 Sep 2025 |
| 24-021-167 | Isle of Wight Council | Adult Care Services | Upheld | 29 Sep 2025 |
| 24-021-470 | Jewish Community Secondary School | Education | Not Upheld | 29 Sep 2025 |
| 24-023-264 | Bristol City Council | Housing | Upheld | 29 Sep 2025 |
| 24-019-152 | London Borough of Redbridge | Adult Care Services | Upheld | 29 Sep 2025 |
| 25-000-214 | London Borough of Hackney | Environment And Regulation | Other | 29 Sep 2025 |
| 23-011-903d | First Option Healthcare (23 011 903d) | Children S Care Services | Upheld | 29 Sep 2025 |
| 24-019-097 | Gloucestershire County Council | Adult Care Services | Upheld | 29 Sep 2025 |
| 24-002-984 | Gloucestershire County Council | Children S Care Services | Upheld | 29 Sep 2025 |
| 24-006-226 | London Borough of Newham | Housing | Upheld | 29 Sep 2025 |
| 23-011-903b | NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903b) | Health | Upheld | 29 Sep 2025 |
| 23-011-903a | NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903a) | Health | Upheld | 29 Sep 2025 |
| 25-012-818 | Kirklees Metropolitan Borough Council | Environment And Regulation | Other | 29 Sep 2025 |
| 24-012-989 | Bracknell Forest Council | Other Categories | Other | 29 Sep 2025 |