Source · Ombudsman decisions
LGO Individual Decisions
35,255 total decisions
12,015 investigated
9,742 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
35,255 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-021-386 | Nottinghamshire County Council | Adult Care Services | Upheld | 9 Oct 2025 |
| 24-021-272 | Lancashire County Council | Education | Upheld | 9 Oct 2025 |
| 24-012-261c | Stamford Care Home (24 012 261c) | Health | Other | 9 Oct 2025 |
| 24-012-261b | NHS North Central London ICB (24 012 261b) | Health | Other | 9 Oct 2025 |
| 24-020-730 | London Borough of Croydon | Adult Care Services | Upheld | 9 Oct 2025 |
| 25-006-595 | Liverpool City Council | Children S Care Services | Other | 9 Oct 2025 |
| 24-012-477 | Wiltshire Council | Planning | Upheld | 9 Oct 2025 |
| 24-023-041 | Bolton Metropolitan Borough Council | Transport And Highways | Other | 9 Oct 2025 |
| 25-007-806 | London Borough of Richmond upon Thames | Benefits And Tax | Upheld | 9 Oct 2025 |
| 25-007-010 | Surrey County Council | Children S Care Services | Other | 9 Oct 2025 |
| 25-006-171 | Bristol City Council | Housing | Other | 9 Oct 2025 |
| 25-000-058 | London Borough of Southwark | Housing | Upheld | 9 Oct 2025 |
| 25-001-724 | Halton Borough Council | Children S Care Services | Other | 9 Oct 2025 |
| 25-009-288 | London Borough of Hammersmith & Fulham | Benefits And Tax | Other | 9 Oct 2025 |
| 25-009-187 | London Borough of Barking & Dagenham | Adult Care Services | Upheld | 9 Oct 2025 |
| 25-005-677 | Wiltshire Council | Adult Care Services | Upheld | 9 Oct 2025 |
| 25-008-392 | Stevenage Borough Council | Other Categories | Other | 9 Oct 2025 |
| 25-007-557 | Cheshire East Council | Children S Care Services | Other | 9 Oct 2025 |
| 25-006-643 | London Borough of Harrow | Environment And Regulation | Other | 9 Oct 2025 |
| 24-005-927-fr | Leicester City Council (24 005 927 fr) | Housing | Upheld | 9 Oct 2025 |
| 25-002-381 | North Northamptonshire Council | Adult Care Services | Other | 9 Oct 2025 |
| 25-002-294 | Manchester City Council | Housing | Other | 9 Oct 2025 |
| 25-005-571 | Essex County Council | Education | Upheld | 9 Oct 2025 |
| 25-005-434 | North Yorkshire Council | Benefits And Tax | Other | 9 Oct 2025 |
| 25-006-439 | Essex County Council | Adult Care Services | Other | 9 Oct 2025 |