Source · IMB Annual Report
Eastwood Park
AI-generated report summary HMP/YOI Eastwood Park, a closed local prison for women, faced significant challenges in the reporting year, particularly concerning high levels of self-harm and use of force incidents. While staffing shortages and the concentration of complex prisoners strained the regime, efforts were made to improve healthcare, purposeful activity, and resettlement support. The Board highlighted concerns regarding mental health transfers, estate development, and the overall impact of managing complex individuals on staff and the general prison population.
Year: 2024
Published: 21 Mar 2025
Type: Prison · Cat Women's local, YOI
Population: 366
Recommendations: 10
Key concerns
Positive findings
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 0 | — |
| Self-harm incidents | 4,204 | 502 |
| Assaults on staff | 44 | — |
| Use of force | 1,039 | 517 |
Positive findings
AI-generated summaryThe Board commended the Governor and senior team for their efforts to keep the prison population safe despite complex challenges. Excellent examples of staff empathy and de-escalation were observed. Reception was consistently clean and staff attentive. Improvements were noted in parcel reception, catering standards, and property management. There was successful recruitment of overnight nursing and GP services, and social care provision was generally good. Educational attendance improved, and initiatives like the Rubies group achieved Koestler Awards. PACT provided invaluable support to families, and significant improvements were made in resettlement planning, with housing and employment specialists proving successful.
Key concerns
Throughout the reporting year, the Board has been deeply concerned about the levels of self-harm. Eastwood Park accounted for 38% of all prolific incidents in the women’s estate, where seven of the most prolific individuals were responsible for 4,204 incidents.
There were 1039 use of force incidents in the reporting year, which is deeply concerning, double the number in the previous reporting year.
Long delays remained for some of those identified for transfer to mental health units and their move to different locations.
There were challenges for women with multifaceted social care needs, as the prison has no dedicated unit. Officers appeared to do their best, but did not have the specialist skills required.
The workshops continued to be under-used and were not operating as originally intended in the reporting year.
It is essential that individuals who prolifically self-harm are more evenly distributed throughout the women’s estate to help reduce the adverse pressure on the regime and staff in a single prison.
Proposals to replace residential unit 7 have not been finalised, and assurance is sought on a permanent building with a gender-specific, trauma-informed design.
Source wording under review
Prisoners are still subject to lengthy journeys to appear in court, and the proposed video conferencing centre is not yet operational.
Staff compassion burnout, injuries and attacks from prisoners during restraints appear to have had an impact on the goodwill of some staff.
Low staffing levels and the high number of inexperienced staff impact the running of the prison.
Gaps in provision remain for programmes to address offending behaviour, with a view to reducing re-offending.
Recommendations
Ensure individuals who prolifically self-harm are more evenly distributed throughout the women’s estate to help reduce the adverse pressure on the regime and staff in a single prison.
Government response
I appreciate the Board’s suggestion about distributing prolific self-harmers more evenly throughout the women’s estate. An individual’s prison location is based on the proximity to their home area, the availability of interventions to help them progress in their sentence plan, and the levels of security required. Moving a vulnerable individual has the potential to further destabilise them as moving them further from home, children and families can impact negatively on resettlement and putting an end to any positive relationships they may have built during their time at an establishment. The women’s estate strives to only transfer an individual in their own best interest and moving someone who has a history of self-harm because of their self-harming behaviour would be adversative to this. The Women’s Estate Case Advice and Support Panel (WECASP) continues to support prisons in the management of complex needs women and is a resource available to all those located in the women’s estate irrespective of sentence length or recall status.
Recommendation 2
Confirm when a decision will be made about future expansion of Eastwood Park.
Government response
The women’s expansion programme was officially suspended in March 2024. The Lord Chancellor has launched the Women’s Justice Board to address the distinct needs of women in the criminal justice system, with the aim of fewer women in prison and more supported in the community. It will initially focus on early intervention, community solutions and improving outcomes for young adult women, pregnant women and mothers of dependent children.
Recommendation 3
Finalise proposals to replace residential unit 7, ensuring the replacement building is subject to a feasibility study/whole-life costing and provides a permanent building with a gender-specific, trauma-informed design in accordance with the Female Offender Strategy Delivery Plan 2022-2025.
Government response
An options and feasibility study for the demolition or replacement of Residential Unit 7 at HMP/YOI Eastwood Park was recently completed and the Rapid Deployment Cells Programme were taking its replacement through governance assurance as part of their ongoing programme. Increased costs at the final business case stage meant that the replacement project did not offer value for money and HMP/YOI Eastwood Park was de-scoped from that programme. The project will now be reconsidered for potential capital funding in the current financial year.
Recommendation 4
Prisoners are still subject to lengthy journeys to appear in court. When is the proposed video conferencing centre due to become operational?
Government response
At HMP/YOI Eastwood Park, 63% of all eligible hearings took place using video-link hearing capacity compared with a national average of 53% (as at February 2025). HMPPS recognises the important part video-link provision plays in improving efficiency in the women’s estate by reducing the amount of time women spend travelling from prison to court and back, especially those who are pregnant or new mothers. To help improve decency in the women’s estate, HMPPS is working hard to progress a video conferencing centre at HMP/YOI Eastwood Park. However, this remains subject to confirmed funding and any subsequent contract award.
Recommendation 5
There were 1039 use of force incidents in the reporting year, double that of last year. What will the Prison Service do to reduce the number?
Government response
Following the HM Inspectorate of Prisons (HMIP) Thematic Inspection "Time to Care: What Helps Women Cope in Prison?", HMPPS has committed to several measures related to UoF. Funding will be sought for a dedicated UoF co-ordinator for twelve months to provide specialist oversight in the prisons most in need of support, and a full-time UoF co-ordinator is now in place at HMP/YOI Eastwood Park. Additionally, a UoF Insights and Assurance Lead will be introduced for an initial 12-month period to improve practices in women's prisons. The HMPPS Operational Response and Resilience Unit (ORRU) will review incidents involving UoF highlighted by HMIP, explore revalidation courses for instructors, and drive the implementation of a new UoF curriculum. The ORRU will also consider developing an Independent Restraint Review Panel and offer healthcare staff training on the medical risks associated with UoF techniques. The ORRU team facilitated two Continuous Professional Development days at HMP/YOI Eastwood Park in March 2025 and are assisting with local governance and assurance.
Data indicates a reduction in UoF since the beginning of the year. To further decrease these levels, the HMPPS Women's Group and HMPPS Safety Group will convene a forum with Governors/Directors in the Women's Estate and wider partners to identify and share promising practices for safer outcomes. HMPPS and HMP/YOI Eastwood Park will work with the Ministry of Justice to develop an evidence-based approach to target safety support effectively, aiming to reduce violence, self-harm, and suicide across the women's estate.
HMPPS has also piloted strengthened governance arrangements regarding the use of alternative clothing, reaffirming that alternative clothing is only used as a last resort, and all women’s prisons have implemented the guidance. Since the end of April 2024, ‘Behind the Behaviour’ (BTB) training has begun to be rolled out to operational staff at HMP/YOI Eastwood Park. Up to February 2025, 140 staff across the prison had completed the training. This programme of training continues, and plans are in place to support the staff who have completed the training to consistently implement the learning. At another site where BTB has been implemented this has contributed to the staff using force less, as they are more skilled and confident in de-escalating situations which might otherwise have resulted in force being used. It is hoped that over time, as more staff undertake the training, these impacts will be observed at HMP/YOI Eastwood Park.
Data indicates a reduction in UoF since the beginning of the year. To further decrease these levels, the HMPPS Women's Group and HMPPS Safety Group will convene a forum with Governors/Directors in the Women's Estate and wider partners to identify and share promising practices for safer outcomes. HMPPS and HMP/YOI Eastwood Park will work with the Ministry of Justice to develop an evidence-based approach to target safety support effectively, aiming to reduce violence, self-harm, and suicide across the women's estate.
HMPPS has also piloted strengthened governance arrangements regarding the use of alternative clothing, reaffirming that alternative clothing is only used as a last resort, and all women’s prisons have implemented the guidance. Since the end of April 2024, ‘Behind the Behaviour’ (BTB) training has begun to be rolled out to operational staff at HMP/YOI Eastwood Park. Up to February 2025, 140 staff across the prison had completed the training. This programme of training continues, and plans are in place to support the staff who have completed the training to consistently implement the learning. At another site where BTB has been implemented this has contributed to the staff using force less, as they are more skilled and confident in de-escalating situations which might otherwise have resulted in force being used. It is hoped that over time, as more staff undertake the training, these impacts will be observed at HMP/YOI Eastwood Park.
Recommendation 6
Address the serious issue of staff compassion burnout, injuries, and attacks from prisoners during restraints.
Government response
HMPPS recognises that the challenges of a prison environment can have negative effects on staff and consequently there is a range of services available to support the staff wellbeing. Within HMPPS’ Women’s Group, a number of specific additional measures are also being trialled, including psychologists providing supervision to staff in particular areas of prisons such as the Cherry Blossom and Induction units at HMP/YOI Eastwood Park. The Enable team is also testing an approach of staff support across a number of prisons, and at HMP/YOI Styal a different approach to staff support is being tested, called Staff Space. This will provide monthly one-to-one sessions between every operational member of staff and a registered forensic psychologist, and an evaluation is being carried out on the impact of this. Staff Space is now available on some residential units with a plan to roll out across the site once adequate staffing is available. Across HMPPS’ Women’s Group there is also a focus on developing understanding of assaults by prisoners so that the organisation is better able to understand and reduce violence against staff.
Recommendation 7
Mitigate the impact of low staffing levels and a high number of inexperienced staff on the running of the prison.
Government response
HMP/YOI Eastwood Park has 98.13% staff in post against their target staffing figure, with a healthy number of Band 3 Officers on the merit list available to take up future positions. The Operational Priorities for prisons in 2025/26 include building staff capability and confidence. A suite of core capability packages to help support Prison Officers confidence, capability, and knowledge building, is due to be made available soon with a local delivery plan to be agreed once available. HMPPS is building on the introduction of gender specific training available for new Prison Officers, and the Working with Women e-learning package, by considering the views from staff who have completed the training to date and incorporate into a review of content. In addition, HMPPS plans to evaluate women specific Band 3 Prison Officer Entry Level Training and refresher training to ensure that training meets the needs of this staff group.
HMP/YOI Eastwood Park allocates each new prison officer a buddy who they shadow during the first two weeks after returning from training. The buddy will continue to work with them alongside the Learning and Capability Manager and line manager providing ongoing support. HMP/YOI Eastwood Park has previously received bespoke support from the Standards Coaching Team (SCT). A further application will be submitted for additional deployment to the prison and if successful, SCT will work with the Senior Leadership Team and develop a targeted action plan with the overall purpose of developing confidence, competence and empowering staff in their roles.
HMP/YOI Eastwood Park allocates each new prison officer a buddy who they shadow during the first two weeks after returning from training. The buddy will continue to work with them alongside the Learning and Capability Manager and line manager providing ongoing support. HMP/YOI Eastwood Park has previously received bespoke support from the Standards Coaching Team (SCT). A further application will be submitted for additional deployment to the prison and if successful, SCT will work with the Senior Leadership Team and develop a targeted action plan with the overall purpose of developing confidence, competence and empowering staff in their roles.
Recommendation 8
When will the activity centre be fully operational?
Recommendation 9
We asked for progress in the development of the first residential women’s centre.
Government response
It was confirmed that some funding had been made available. Premises have been purchased in Swansea for conversion into a residential women’s centre and planning permission obtained. The programme to convert/open this facility is unknown.
Recommendation 10
Address dampness on residential unit 2.
Government response
Following a survey of residential unit 2, it was deemed unfit for habitation and closed in July 2022. Tenders were obtained for dampness remediation and refurbishment works. Due to delays in commencing these works, residential unit 2 did not reopen until April 2024.
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 26 | 53 |
| Canteen, facility list, catalogues | 5 | 8 |
| Discipline, including adjudications, incentives schemes, sanctions | 5 | 6 |
| Equality | 6 | 6 |
| Finance, including pay, private monies, spends | 13 | 8 |
| Food and kitchens | 3 | 10 |
| Health, including physical, mental, social care | 65 | 71 |
| Letters, visits, telephones, public protection restrictions | 16 | 25 |
| Miscellaneous | 13 | 8 |
| Property during transfer or in another facility | 2 | 0 |
| Property within this establishment | 23 | 46 |
| Purposeful activity, including education, work, training, library, time out of cell | 14 | 13 |
| Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, re-categorisation | 25 | 15 |
| Staff/prisoner concerns, including bullying | 38 | 28 |
| Transfers | 1 | 2 |
Related inspections & investigations
Clare Dupree · Other non-natural
Taylor Atkinson · Self-inflicted
Kayleigh Melhuish · State Custody related deaths | Suicide (from 2015) | Mental Health related deaths
Other reports for Eastwood Park
Population 351
· Self-harm 4,479
· Concerns
Population 387
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Population 246
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Population 370
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Population 343
· Concerns