Independent Monitoring Boards annual report

Moorland

Report year 2025 Published 31 Jul 2025 Type Prison, category C, YOI Population 1,021 Responsible body HMP Moorland 8 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP/YOI Moorland faced significant pressures this year from a high turnover of prisoners and early release schemes, yet reception staff performed well. While positive developments include improved ACCT records, successful translation programs, and some regime liberalisations, the report highlights concerns over increased violence, self-harm, and use of force. Key areas for development include addressing overcrowding (single cells as doubles), improving healthcare quality and access, and enhancing rehabilitation and purposeful activity for prisoners, particularly for IPPs.

Positive findings

Summary written by this site (AI-generated)
The reception unit performed well despite increasing pressures. The ACCT system continues to work well, and records show a real concern for prisoner progress. The Board found no evidence of systematic discrimination, and the handling of discrimination incident report forms has improved. The new incentives scheme policy has had a positive impact, and relationships between staff and prisoners are generally good. The education, library, and workshop facilities are appreciated, with encouraging employment rates post-release. Mental health and substance misuse provision is generally good, and the intermediate care and reablement service (ICRS) is expanding its scope.

Recommendations

All 8 recommendations

Key concerns

All 28 key concerns

Recommendations 8 items · 3 repeated

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: In progress

Addressee: Ministry of Justice · Topic: Resettlement · Repeated from a previous year

Recommendation (the Board's words)
Can the Minister encourage the development of specialised rehabilitation procedures for IPP prisoners within the prison system?
Government response (as published)
I fully recognise the Board’s concern regarding the rehabilitation of prisoners serving Indeterminate Sentences for Public Protection (IPP) and I note that this is a recurring issue. The Government remains committed to progressing those serving IPP sentences towards safe and sustainable release. On 17 July 2025, we published a refreshed IPP Action Plan, which places a renewed emphasis on effective frontline delivery across both the prison and probation services. The plan ensures that individuals serving IPP sentences are supported through robust and tailored sentence plans and that they are located in establishments best suited to their rehabilitative needs. To strengthen accountability, the revised plan now includes measurable targets and is subject to statutory reporting requirements introduced through the Victims and Prisoners Act 2024. The refreshed Action Plan was published in our IPP Annual Report and can be accessed using the following link: https://www.gov.uk/government/publications/hmpps-annual-report-on-the-ipp-sentence-2024-to-25. Alongside this, we continue to work with organisations and campaign groups to ensure appropriate support is available for those still serving IPP sentences, including improved access to mental health services and rehabilitation programmes.
As you note in your report, HMP/YOI Moorland has embedded a comprehensive approach to managing IPP prisoners. It actively monitors IPP cases through monthly Red Amber Green reviews and facilitates engagement through regular forums, which include external stakeholders such as Parole Board caseworkers and staff from the HOPE Unit. These forums serve not only as a communication channel but also as a means of motivating prisoners to work towards successful release. All individuals are allocated Prison Offender Managers (POMs) with varying levels of experience, supported through Senior Probation Officer oversight, peer collaboration and access to internal resources. Psychological input and liaison with community probation services are routinely integrated and Offender Personality Disorder services are utilised where appropriate. Keyworkers receive clear guidance from POMs to ensure consistency in support.

Source text verified

Recommendation 2

Response: In progress

Addressee: Ministry of Justice · Topic: Overcrowding · Repeated from a previous year

Recommendation (the Board's words)
Can the Minister say when the practice of using single cells to accommodate two prisoners will be discontinued?
Government response (as published)
I appreciate that the Board continues to be concerned about the use of single cells to accommodate two prisoners. I want to assure you that it remains under active review. The 10-Year Prison Capacity Strategy outlines our commitment to delivering 14,000 additional places, maintaining the existing estate and exploring new land acquisition. These measures are designed to reduce crowding and improve conditions across the estate. Additionally, implementation of recommendations in the Independent Sentencing Review will ensure long-term, sustainable solutions to the current capacity crisis. At HMP/YOI Moorland, I am reassured that cells are clean, well-maintained and compliant with national standards. The prison is also taking steps to enhance privacy, including increasing the provision of privacy screens. I am confident that HMP/YOI Moorland will continue to do all it can to ensure shared accommodation remains safe and decent.

Source text verified

Recommendation 3

Response: Implemented

Addressee: HMPPS · Topic: Other

Recommendation (the Board's words)
How and when will the Prison Service resolve the issue of delay in transferring PIN numbers when a prisoner moves from a private sector establishment to a public sector one?
Government response (as published)
The transfer of approved PIN telephone numbers between prisons with different telephone providers has long been a source of frustration for both staff and prisoners. Currently, BT and Unify operate across the estate, and incompatibility between systems can result in delays. His Majesty Prison and Probation Service (HMPPS) representatives have committed to engaging both providers in joint discussions to explore practical solutions to this issue. In the meantime, HMP/YOI Moorland has implemented a local process to mitigate the impact. Prisoners arriving from private sector establishments are seen in reception and provided with a form to complete. This is prioritised by the Business Hub and PIN numbers are promptly added. Since April 2025, no complaints have been received regarding this issue, indicating that the process is now well embedded and functioning effectively.

Source text verified

Recommendation 4

Response: In progress

Addressee: HMPPS · Topic: Safety

Recommendation (the Board's words)
When will inadequate bandwidth, which prevents the consistent deployment of body worn video cameras, be addressed?
Government response (as published)
The Board’s concern about inadequate bandwidth preventing consistent deployment of body-worn video cameras (BWVCs) is acknowledged. Earlier this year, HMP/YOI Moorland experienced recurring issues with Radio-Frequency Identification (RFID) tag recognition and camera allocation. Motorola responded by updating the system to allow dual RFID processing, which significantly reduced delays. However, the primary challenge remains internet connectivity. BWVC equipment requires a stable connection to the video manager system for RFID-based camera assignment and activation. HMP/YOI Moorland’s location at the end of the internet line, fed from Thorne/Hatfield, contributes to performance issues during peak periods. To address this, HMP/YOI Moorland is included in the first phase of the Internet Breakout project, scheduled for rollout between mid-October and mid-November 2025. This will implement split tunnelling to enhance bandwidth performance. In the interim, staff have been supported with guidance on proper docking procedures and system stability has improved following the transition to a cloud-based platform and battery refresh.

Source text verified

Recommendation 5

Response: In progress

Addressee: HMPPS · Topic: Other

Recommendation (the Board's words)
How and when will the Prison Service reduce the amount of property lost during transfers?
Government response (as published)
The handling of prisoners’ property during transfers remains a priority for HMPPS. The Board’s concern is noted and HMPPS is currently reviewing findings from the IMB national thematic report and Independent Prisoner Complaint Investigations. Governors have been reminded of key property handling protocols, including the importance of compliance with volumetric control limits, which ensure that property within those limits, transfers with the prisoner. The introduction of the digitally recorded Prisoner Escort Record system has improved the accuracy of property tracking and handover between stakeholders. Prisoner Escort and Custody Services has confirmed that no complaints were received from HMP/YOI Moorland during the reporting year in relation to property loss.
Locally, HMP/YOI Moorland’s reception team works proactively with sending establishments to resolve issues where property has been left behind. Where necessary, staff are deployed to collect excess property directly. Items exceeding volumetric limits may be posted to family or friends. Weekly Regime Management Plan meetings chaired by the Deputy Governor prioritise property processing and distribution, ensuring that parcels and orders are managed efficiently.

Source text verified

Recommendation 6

Response: In progress

Addressee: Governor / Director · Topic: Resettlement · Repeated from a previous year

Recommendation (the Board's words)
Could more be done for IPP prisoners in the way of specialised rehabilitation to increase their chances of release and reduce the risk of subsequent recall to prison?
Government response (as published)
I fully recognise the Board’s concern regarding the rehabilitation of prisoners serving Indeterminate Sentences for Public Protection (IPP) and I note that this is a recurring issue. The Government remains committed to progressing those serving IPP sentences towards safe and sustainable release. On 17 July 2025, we published a refreshed IPP Action Plan, which places a renewed emphasis on effective frontline delivery across both the prison and probation services. The plan ensures that individuals serving IPP sentences are supported through robust and tailored sentence plans and that they are located in establishments best suited to their rehabilitative needs. To strengthen accountability, the revised plan now includes measurable targets and is subject to statutory reporting requirements introduced through the Victims and Prisoners Act 2024. The refreshed Action Plan was published in our IPP Annual Report and can be accessed using the following link: https://www.gov.uk/government/publications/hmpps-annual-report-on-the-ipp-sentence-2024-to-25. Alongside this, we continue to work with organisations and campaign groups to ensure appropriate support is available for those still serving IPP sentences, including improved access to mental health services and rehabilitation programmes.
As you note in your report, HMP/YOI Moorland has embedded a comprehensive approach to managing IPP prisoners. It actively monitors IPP cases through monthly Red Amber Green reviews and facilitates engagement through regular forums, which include external stakeholders such as Parole Board caseworkers and staff from the HOPE Unit. These forums serve not only as a communication channel but also as a means of motivating prisoners to work towards successful release. All individuals are allocated Prison Offender Managers (POMs) with varying levels of experience, supported through Senior Probation Officer oversight, peer collaboration and access to internal resources. Psychological input and liaison with community probation services are routinely integrated and Offender Personality Disorder services are utilised where appropriate. Keyworkers receive clear guidance from POMs to ensure consistency in support.

Source text verified

Recommendation 7

Addressee: Governor / Director · Topic: Safety

Recommendation (the Board's words)
While we recognise the considerable efforts already made by wing staff to identify prisoners who are suitable for training as Listeners, we would encourage exploration of anything more that might be done.

Source text verified

Recommendation 8

Addressee: Governor / Director · Topic: Healthcare

Recommendation (the Board's words)
What more will the Governor do to improve the quality of health care provided?

Source text verified

Key concerns 28 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Overcrowding · Repeated from a previous year

The Board remains concerned about the use of small single cells, with a barely screened toilet, as doubles.

Key concern 2

Food/Catering

Complaints about the quality and quantity of food and the menu ordering system are rising.

Key concern 3

Safety

Prisoner-on-prisoner violence has unfortunately increased.

Key concern 4

Safety

The number of incidents where force was used has increased significantly.

Key concern 5

Safety

Self-harm has also increased.

Key concern 6

Substance Misuse

Preventing availability of illicit items, especially drugs, remains a constant challenge.

Key concern 7

Healthcare

The Board has noted comments by the Prisons and Probation Ombudsman (PPO) following the death of a prisoner suggesting that the quality of physical healthcare has not always been equivalent to that which the prisoner would have expected in the community.

Key concern 8

Healthcare

The Board has, on occasion, been concerned about the quality of input from the healthcare representative at segregation reviews.

Key concern 9

Other

Limited bandwidth continues to hamper the use of body-worn video cameras (BWVCs).

Key concern 10

Other

Lost property continues to be a problem, possibly exacerbated by the rate of ‘churn’ due to prison population pressures.

Key concern 11

Staffing

The early release schemes to ease overcrowding have put huge pressure on the offender management unit: staff have risen well to the challenge, but some other prisoners have reported feeling neglected.

Key concern 12

Resettlement/Release · Repeated from a previous year

Could more be done for IPP prisoners in the way of specialised rehabilitation to increase their chances of release and reduce the risk of subsequent recall to prison?

Key concern 13

Safety

While we recognise the considerable efforts already made by wing staff to identify prisoners who are suitable for training as Listeners, we would encourage exploration of anything more that might be done.

Key concern 14

Safety

An early learning exercise also highlighted a lack of awareness by night staff of the procedure needed to open a cell when there is an emergency during the night state.

Key concern 15

Other

The issue of delay in transferring PIN numbers when a prisoner moves from a private sector establishment to a public sector one.

Key concern 16

Food/Catering · Repeated from a previous year

The food comments book available in each house block but, as reported for the last two years, this is sometimes kept behind the servery, where it is not easily accessible to prisoners.

Key concern 17

Regime/Time Out of Cell · Repeated from a previous year

Prisoners continue to report to the IMB frustration at the limited time out of cell and time for recreational opportunities.

Key concern 18

Healthcare

The waiting times for routine appointments for a GP, optician and dentist are each reported as approximately six weeks, with longer waits of over six weeks for physiotherapy and podiatry.

Key concern 19

Mental Health

Waiting times [for mental health support] vary, depending on the person’s need, but are generally about 5-6 months, which will exclude those prisoners serving short sentences.

Key concern 20

Education/Purposeful Activity · Repeated from a previous year

The amount of work available has been reported to us as being lower than in the past and where instructors have slowed the pace of work to try to occupy prisoners for longer.

Key concern 21

Regime/Time Out of Cell

The level of pay for the work is a regular complaint of the prisoners.

Key concern 22

Resettlement/Release

The well-regarded Clinks project in the kitchens had ended. This was disappointing, not only because the training scheme appeared to be of high quality but because the additional support offered after release seemed invaluable.

Key concern 23

Resettlement/Release

Members of the Board heard a number of complaints from prisoners about the lack of contact from their prison offender manager (POM).

Key concern 24

Education/Purposeful Activity

The programmes have not quite met their designated target number of prisoners this year (136/145).

Key concern 25

Resettlement/Release

Sources of frustration included how much contact time is lost by the slow queuing for food in the visits hall and the poor acoustics there.

Key concern 26

Resettlement/Release

Some (perhaps older) visitors who find the online booking system unreliable and prefer to book over the phone.

Key concern 27

Regime/Time Out of Cell · Repeated from a previous year

The issue raised in last year’s report about prisoners not always being unlocked in time to attend chapel on Sunday mornings was still being reported by the faith forum.

Key concern 28

Equality/Diversity

Despite every effort, it proved impossible to recruit a second Imam so, for a period, one group had to have their Friday prayers led by a prisoner, and both groups when the Imam was off sick.

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody5not recorded
Self-harm incidents600528
ACCT cases opened221352
Prisoner assaults132not recorded
Assaults on staff43not recorded
Use of force405not recorded
Drug finds394not recorded

Population

Population1,021
Operational capacity1,013
Time out of cell2.0h/day

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Complaints (handling of) 0 0
Education and training 9 10
Equality and diversity (including religion) 8 32
Food 12 6
Healthcare 63 44
Incentives, adjudications, discipline and sanctions 13 32
Legal 14 11
Other (including environment) 9 14
Property 74 64
Relationships between staff and prisoners 27 33
Remand/sentenced 1 1
Segregation 1 1
Sentence management (including Parole Board issues) 36 36

Report details

Establishment
Moorland
Type
Prison, category C, YOI
Report year
2025
Published
31 July 2025
Responsible body
HMP Moorland
Recommendations
8
MoJ rating (2025/26)
3, Good

Service providers

ServiceProvider
DentalNHS England
Escort contractorGeoAmey
HealthcarePractice Plus Group
Young adults' resettlement programmeThe Growth Company

Related inspections and investigations

Peter Lynch

PPO fatal incident · 19 Oct 2024 · Self-inflicted

Other reports for Moorland

2026

Published 25 Aug 2026 · Population 1,023 · Self-harm 477 · Key concerns recorded

2024

Published 31 Jul 2024 · Population 1,080 · Self-harm 528 · Key concerns recorded

2023

Published 11 Aug 2023 · Population 1,058 · Self-harm 337 · Key concerns recorded

2022

Published 27 Jul 2022 · Population 915 · Self-harm 385 · Key concerns recorded

2021

Published 12 Aug 2021 · Population 955 · Self-harm 373 · Key concerns recorded

2020

Published 4 Aug 2020 · Population 954 · Self-harm 477 · Key concerns recorded