Source · IMB Annual Report

Swinfen Hall

AI-generated report summary HMP Swinfen Hall continued to struggle, delivering reduced outcomes for young adults despite considerable efforts by the leadership. The prison is under-resourced, leading to safety concerns, staff confidence issues, and frequent weekend wing closures. Key areas like purposeful activity, staff-young adult relationships, and the paper-based application system remain inadequate. While some security improvements were noted, the overall regime and support for complex needs, including neurodiversity, require significant development.

Year: 2025 Published: 12 Sep 2025 Type: Prison · Cat YOI, C training prison Population: 616 Recommendations: 5 Key concerns Positive findings

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody0
Use of force878

Positive findings

AI-generated summary
Early in the year, several positive steps were initiated, including staff training, improved cleanliness, and free-flow movement. The locked door policy implementation improved, reducing in-cell assaults. Post-incident investigations were well-managed and proportionate, and a renewed focus on security positively impacted illicit item ingress. The Care and Separation Unit and Chaplaincy provide strong support, and internal complaints are efficiently handled. Positive developments were seen in neurodiverse-friendly family visits, Way2Learn course uptake, and well-run vocational training. Family days and Care Experienced Week initiatives were successful.

Key concerns

31 items
Other The prison continued to struggle to deliver the improved outcomes planned for young adults in the last 12 months and in some areas has provided reduced outcomes.
Staffing The prison is under resourced and fails to be recognised for the very specialist role it carries out with a high-risk population that presents with many issues.
Safety The Board has consistently been told by both staff and young adults that they consider the prison to be fundamentally unsafe.
Staffing Many wing-based staff lack confidence, or are too scared, to direct and challenge young adults over poor behaviour, and to build meaningful relationships.
Regime/Time Out of Cell Repeated Reduced availability of staff due to sickness, unauthorised absence, restricted duties, suspension, resulting in wing closures especially at weekends.
Safety Repeated Failures to search thoroughly for weapons resulted in increased injuries.
Resettlement/Release Significant delays in timely production of OASYS reports for recently sentenced young adults
Complaints/Property Repeated The paper-based applications (prisoners’ written representations) system is not effective and the promised review to make improvements was not delivered.
Education/Purposeful Activity Repeated Not enough purposeful activity places were available, and the curriculum lacked ambition and was impacted by staff absence and unfilled vacancies.
Staffing Repeated Relationships between staff and young adults were too inconsistent, with key work sessions held infrequently, if at all, for most young adults, a reflection of the considerable inexperience among the staff group.
Substance Misuse The prison lacks enhanced gate security to prevent illicit substances from being smuggled into the prison.
Regime/Time Out of Cell The project to install Kiosks or laptops to improve how basic administration tasks are addressed for all is on hold and it is uncertain when or if it will restart. This is, if correct, a money saving exercise that is counterproductive as it increases costs adversely and reduces staff effectiveness.
Staffing The HMPPS prison officer appointment process continues to result in some unsuitable appointments.
Safety Repeated The quality of searches observed on / off wing and workplaces is often inadequate and perfunctory especially considering the weapons used in assaults have been a serious concern.
Safety For many months the locked door policy was not applied consistently on some wings resulting in a series of in cell assaults by up to six young adults, some being serious and resulting in hospital attendance.
Safety The Board retain concerns that for certain young adults the message they receive is that these behaviours are “rewarded” by a transfer out.
Staffing If absences (sickness or hospital escort duties,) occurred on the same night as a significant event (an in-cell fire for instance) it is a concern that there be sufficient staff to maintain safety needs. It is particularly doubtful that there would be sufficient officers available to open a double cell (three officers are required to be available per young adult) whilst maintaining assessment, care in custody and teamwork document (ACCT), used to support prisoners who are at risk of self-harm and suicide. observations for others.
Regime/Time Out of Cell Repeated Wing shutdowns, especially during weekends, have resulted in young adults being locked in their cell for up to 23 hours each day.
Food/Catering In the reporting period wing officers, concerned for the welfare of the young adults, have urged Board members to raise and report the poor quality of the food. The standard has deteriorated even since the last reporting period. The kitchen was said to be clawing back a budget overspend, although it is unclear how it had overspent considering the quality of the final product. In this area, the Board agrees with the conclusion of the recipients. The food is often bland, poor quality and repetitive. The young adults feel forced to use their very limited canteen funds to supplement the prison fare. To make matters worse, several of the servery food warmers have been in a state of disrepair throughout the reporting period. So, the repetitive, bland, poor-quality food is often tepid as well.
Food/Catering Several servery food warmers have been in a state of disrepair throughout the reporting period.
Estate/Conditions In CSU cells, the toilet pans are filthy with ingrained matter and their use in the current condition is inhumane; sinks are little better, with the cost of replacement cited as outside budget.
Regime/Time Out of Cell Lack of any real incentives in a principally punitive regime is particularly unhelpful for young adults with Attention Deficit Hyperactivity Disorder (ADHD).
Education/Purposeful Activity Opportunities for those on long/life sentences are minimal and this has been a great concern to the Board over the reporting period, both for education and vocational training.
Healthcare Repeated The Board is not confident that the out-of-hours GP service will carry out night visits. This is still a concern.
Healthcare Repeated Clinic capacity has increased, but more initial appointments has led to a greater backlog of treatment required.
Mental Health There is a great demand for mental health support/intervention at the prison. At the time of writing (June/July 2025),120 young adults are enrolled for services provided under the inclusion team (see below) in addition to those supported under the offender personality disorder pathway (DEE service, PIPE, ESS, NRTS – see 6.4). Despite this, the Board has been made aware of other cases where young adults struggling with their mental health needs have been unable to access timely support.
Regime/Time Out of Cell The regime curtailments common over the reporting period have disproportionately impacted neurodivergent men.
Healthcare Failure to identify neurodivergent conditions earlier through effective screening, as highlighted by the case of young adult B, contributed to continued self-medicating and lack of rehabilitation. Source wording under review
Education/Purposeful Activity Library has an extremely limited budget for new books (£1,000 for the year, or £1.60 per prison place) and is one of the first facilities to close when staff shortages occur.
Resettlement/Release Whilst there has been greater visibility on wing of offender management unit (OMU) staff this year, the reality is that where offender managers have a case load of up to 80 high risk and very high-risk young adults, they cannot provide a reasonable support service to positively address outcomes for all those they supervise. This is a significant weakness in terms of positive outcomes for young adults. With an excess workload there is a consequent delay in writing sentence plans which young adults are keen to see and understand to support them in progressing their sentence. There were at least 60 overdue sentence plans in April 2025.
Complaints/Property “A consistent issue our researchers found was that prisons are insufficiently motivated to improve property practices. This strongly suggests the need for HMPPS to make operational changes (driven and monitored by key performance indicators and audits) to help motivate prisons to address property handling, the PPO would suggest that establishments should consider whether having a designated property officer would help them with property complaints handling. The Policy Framework mandates that the cell clearance certificate (with the property card) must be stored in the young adult’s core record. Our investigators often find staff have failed to do this.”

Recommendations

5 items · 2 repeated

Recommendation 1

Addressee: Ministry of Justice

When will the prison be provided with kiosks and young adults with laptops (which were available in the youth estate) to facilitate improved communications and ease the many unnecessary frustrations the Board observes young adults enduring every day?

Source text verified

Government response
I fully understand the frustrations that young adults may be experiencing due to limited access to digital tools that support communication and daily routines. Unfortunately, there are currently no immediate plans to introduce kiosks or laptops at HMP/YOI Swinfen Hall, although we remain committed to ensuring all prisons benefit from such technology as soon as funding allows. In the meantime, please be assured that HMP/YOI Swinfen Hall continues to prioritise open dialogue and transparency through monthly wing forums and a Prisoner Council, which the Governor attends. These platforms are designed to give young adults a voice, keep them informed of developments, and provide a space to raise concerns.

Recorded status: Partial

Topic: Regime

Recommendation 2

Addressee: HMPPS

The HMPPS prison officer appointment process continues to result in some unsuitable appointments. As governing governors are not permitted to review the suitability of newly appointed band 3 staff prior to their starting the job at the prison, is the Prison Service accepting that staff appointed lack confidence and competence?

Source text verified

Government response
HMPPS acknowledges the Board’s ongoing concerns regarding Prisoner Officer appointments. We recognise the significant value of early, proactive interaction between candidates and establishments prior to them taking up post. To support this, candidates are encouraged to attend welcome days and engage directly with experienced staff, helping to build familiarity and understanding before they begin their roles. Our national, centralised recruitment approach ensures a consistent standard is applied in line with Civil Service recruitment principles, of fair and open competition, and selection on merit. This model allows us to recruit at scale whilst relieving Governors and operational managers of the substantial resource burden that local recruitment would place on frontline delivery. It also supports the mobility of prison officers across the estate by maintaining a uniform recruitment standard. We are actively exploring ways to involve establishments more directly in the selection process. Valuable insights have been drawn from HMP Berwyn’s two-stage localised recruitment pilot, which began in August 2022. The lessons learned are informing future developments in how local autonomy might contribute to improved candidate quality and retention. Supporting the development of inexperienced staff remains a key priority for HMPPS. Our Enable Programme is a psychologically and operationally informed workforce transformation programme for prisons. It aims to transform prisons over the medium term through a series of workforce and regime changes that will reshape how HMPPS trains, develops, leads, and supports prison staff, ensuring they feel safe, supported, valued, and confident in their skills and their ability to make a difference. In the longer term, the programme is reviewing the foundation training offer for new staff, with a focus on experiential learning over a 12-month period. In the interim, six core capability packages have been launched nationally in all public sector prisons for officers between 6 and 18 months into service, who have already completed foundation training and induction, to build their capability further in sixteen core areas. The remaining ten packages will be accessible by the end of 2025. To assure the quality of training products, create a training performance measure, and support prisons with the quantity and quality of training delivery, we will be implementing a Capability Oversight Function later this year. This will be tested alongside a regional delivery model pilot in London and a site-by-site model in Enable early adopter prisons. Establishments will identify local capability priorities and develop tailored plans to support staff development. Scale-up will be dependent on the outcomes of this testing. Locally at HMP/YOI Swinfen Hall, all new officers are supported by New Colleague Mentors who oversee an enhanced induction and provide mentoring during the probationary period. Additionally, the national Standards Coaching Team have been deployed for 16 weeks from 6th October 2025 to support staff with upskilling and confidence in priority areas, including individual coaching. Supervising Officers have also been introduced to provide daily leadership and help deliver a consistent regime, as well as support for Residential Officers.

Recorded status: In progress

Topic: Staffing

Recommendation 3

Addressee: Governor / Director

Over the course of the reporting period, the ability of the prison to deliver a full regime Monday to Friday has fluctuated. In contrast, the weekend regime has completed a second year of constant wing closures where young adults are held in patrol state for half of every weekend day. What is the roadmap to end this practice?

Repeated Source text verified

Recorded status:

Topic: Regime

Recommendation 4

Addressee: Governor / Director

When can the Governor commit to introduce a fully operational key worker scheme that will address much of the young adults/staff relationship challenges and provide answers and solutions to the many small but frustrating concerns young adults raise via apps which currently are often not answered competently if at all?

Repeated Source text verified

Recorded status:

Topic: Staffing

Recommendation 5

Addressee: Governor / Director

As many staff are quick to comment negatively but slow to offer praise, can the Governor ensure the regime reset and current staff training model will address the imbalance between negative (>80%) and positive (<20%) entries on young adults computer records?

Source text verified

Recorded status:

Topic: Respect

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 16 9
Discipline, including adjudications, incentives scheme, sanctions 16 16
E1 Letters, visits, telephones, public protection, restrictions 15 13
E2 Finance, including pay, private monies, spends 6 6
Equality 1 0
Food and kitchens 7 3
H1 Property within the establishment 42 38
H2 Property during transfer or in another facility 13 22
H3 Canteen, facility list, catalogues 4 4
Health, including physical, mental, social care 15 17
I Sentence management, including HDC, ROTL, parole, release dates, re-categorisation 36 13
J Staff/young adult concerns, including bullying 14 29
K Transfers 8 33
L Miscellaneous 5 8
Purposeful activity, including education, work, training, time out of cell 22 33

Related inspections & investigations

20 Aug 2024 HMIP · Unannounced Safety 2 · Respect 2 · Activity 2 · Release 3
21 Feb 2022 HMIP · IRP
28 Jun 2021 HMIP · Unannounced
6 Apr 2023 PPO fatal incident Pearce, Luke · Self-inflicted
8 May 2017 PPO fatal incident Individual at Swinfen Hall · Self-inflicted
3 Sep 2015 PPO fatal incident Individual at Swinfen Hall · Self-inflicted
26 Mar 2014 PPO fatal incident Individual at Swinfen Hall · Self-inflicted
14 May 2009 PPO fatal incident Individual at Swinfen Hall · Natural causes
16 May 2024 PFD Luke Pearce · Suicide (from 2015)

Other reports for Swinfen Hall

2026 Published 19 Aug 2026 Population 611 · Concerns
2024 Published 8 Oct 2024 Population 618 · Self-harm 369 · Concerns
2023 Published 14 Sep 2023 Population 614 · Concerns
2022 Published 3 Nov 2022 Population 583 · Concerns
2021 Published 4 Nov 2021 Population 570 · Concerns
2020 Published 18 Sep 2020 Population 556 · Self-harm 881 · Concerns