Source · IMB Annual Report

Swinfen Hall

Year: 2023 Published: 14 Sep 2023 Type: Prison · Cat Cat C, YOI Population: 614 Recommendations: 9 Key concerns Positive findings

HMP/YOI Swinfen Hall, a Cat C training prison and YOI, reported a prisoner population of 614 at the end of April 2023. The Board observed positive movement towards increased prisoner support and a shared vision from the Governor and SLT, particularly in developing work opportunities. However, significant concerns remain regarding the restricted regime, with many prisoners experiencing 23-hour lock-ups, inadequate provision of basic items, and a persistent lack of sufficient secure mental health spaces leading to long transfer waits. The report also highlights issues with overloaded Offender Management Unit staff affecting prisoner progression, an understaffed Business Hub, and inconsistent quality in handling prisoner complaints and property issues.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1

Positive findings

The Board noted positive movement in the prison's focus on increasing support for every prisoner, with the Governor and SLT sharing a vision for future improvements, including providing work places for up to 85% of the population. Individual Challenge, Support, and Intervention Plans (CSIPs) were well-documented and targeted, and the aftercare following a death in custody was exemplary. The use of prisoners as peacekeepers and the Keep the Peace strategy significantly reduced violence, and the prison's ethos on equality and diversity has improved. A new four-band incentives scheme motivated positive behaviour, the library now offers sessions to all wings, and good practice cases ensured prisoners moving to approved premises met staff in advance, with no prisoner released homeless despite lacking formal funding.

Key concerns

10 items
Regime/Time Out of Cell Repeated A regime that requires 23 hours a day to be spent in cell for many has been a continued concern.
Estate/Conditions Repeated The provision of basic items (such as toilet covers, toilet rolls, and curtains) and access to property in a reasonable timeframe has been a continued concern.
Regime/Time Out of Cell Access to purposeful activity remains limited for many prisoners, despite some improvements, hindering their progression and resettlement.
Staffing Repeated Probation Prison Offender Managers (POMS) are carrying excessive caseloads of up to 90 prisoners, when usually tasked with 60, adversely affecting OASys reports and interaction with OMU staff, leading to significant delays (up to 5 months).
Mental Health There are serious concerns over the availability of appropriate mental health support for those in need who should be placed in NHS secure mental health units, leading to seriously mentally ill prisoners being held in prison, especially in segregation units, and long waiting times for approved transfers.
Staffing Repeated The Business Hub is understaffed and does not have the resources necessary to keep up with demand for essential prisoner services (PIN credit, approval of telephone numbers, property, canteen purchases, finance, complaints, IMB applications).
Complaints/Property The quality and fairness of complaint responses vary significantly, with approximately 40% either left unanswered or receiving responses lacking the seriousness deserved. Issues include illegible handwritten replies and staff signatures.
Healthcare Repeated The Board is not confident that the out-of-hours GP service will carry out night visits, which remains a concern from the previous year.
Healthcare Repeated Dentistry continues to be a particular concern, as increased initial appointments paradoxically lead to a greater backlog of required treatment.
Resettlement/Release Swinfen Hall, as a Cat C training prison, lacks formal funding and resources to adequately support prisoners on direct release, leading to concerns about resettlement planning, especially for those less than 10 months from release who cannot transfer to a resettlement prison.

Recommendations

9 items · 5 repeated
#RecommendationAddresseeStatus
1 Can the Minister liaise with other departments to create a detailed and funded plan for sufficient spaces in secure mental health units to reduce the number of seriously mentally ill being held in prison, especially in segregation units? Ministry of Justice
1 Will the prison service set and monitor national, publicly shared, targets for educational and training outcomes in young offender institutions, backed by professionally informed practice and proper data analysis? HMPPS
1 What action will be taken to improve the internal processes for the reception and onward delivery of prisoners’ property within Swinfen Hall? Repeated Governor / Director
2 Will the Minister explain how provision can be increased to ensure that waiting times for approved transfers to secure hospitals are reduced? Ministry of Justice
2 Will the prison service set and monitor effectively high-quality targets, and appropriate penalties, in third-party contracts for education, training and vocational skill delivery? HMPPS
2 What action will be taken to improve the handling of the clothing parcel process from initial application to safe delivery of the parcel? Repeated Governor / Director
3 What action will be taken to reduce the backlog of OASys reports that impacts negatively on outcomes for prisoners? Repeated Governor / Director
4 What action will be taken to improve the detection of weapons in the prison? Repeated Governor / Director
5 When will the Business Hub be fully resourced such that it can function adequately? (see para 6.7) Repeated Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 7 6
Canteen, facility list, catalogues 9 0
Discipline, including adjudications, incentives scheme, sanctions 7 8
Equality 0 1
Finance, including pay, private monies, spends 14 18
Food and kitchens 2 3
Health, including physical, mental, social care 14 8
Letters, visits, telephones, public protection, restrictions 5 15
Miscellaneous 1 5
Property during transfer or in another facility 6 23
Property within the establishment 37 36
Purposeful activity, including education, work, training, time out of cell 20 9
Sentence management, including HDC, ROTL, parole, release dates, re-categorisation 23 33
Staff/prisoner concerns, including bullying 22 15
Transfers 26 37

Related inspections & investigations

20 Aug 2024 HMIP · Unannounced Safety 2 · Respect 2 · Activity 2 · Release 3
6 Apr 2023 PPO fatal incident Pearce, Luke · Self-inflicted
8 May 2017 PPO fatal incident Individual at Swinfen Hall · Self-inflicted
3 Sep 2015 PPO fatal incident Individual at Swinfen Hall · Self-inflicted
26 Mar 2014 PPO fatal incident Individual at Swinfen Hall · Self-inflicted
14 May 2009 PPO fatal incident Individual at Swinfen Hall · Natural causes

Other reports for Swinfen Hall

2025 Published 12 Sep 2025 Population 616 · Concerns
2024 Published 8 Oct 2024 Population 618 · Self-harm 369 · Concerns
2022 Published 3 Nov 2022 Population 583 · Concerns
2021 Published 4 Nov 2021 Population 570 · Concerns
2020 Published 18 Sep 2020 Population 556 · Self-harm 881 · Concerns

Report details

Establishment
Swinfen Hall
Type
Prison · Cat Cat C, YOI
Report year
2023
Published
14 September 2023
Responsible body
HMP Swinfen Hall
Recommendations
9
MoJ rating (2024/25)
2 — Concern

Population

Population614

Service providers

Healthcare
Practice Plus Group
Mental Health and Psychosocial Substance Misuse
Midland Partnership National Health Service Foundation Trust ('Inclusion' team)

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