Source · IMB Annual Report

Onley

Year: 2022 Published: 26 Jul 2022 Type: Prison · Cat C Population: 650 Recommendations: 9 Key concerns Positive findings

HMP Onley, a Category C prison, operated under pandemic restrictions for the reporting year ending March 2022, with an average population of 650. Despite staff shortages and challenges in regime delivery, the prison maintained stability and reported no deaths in custody. Key concerns highlighted include persistent delays in prisoner transfers, insufficient access to offending behaviour programmes, ongoing issues with property management, and a need for improved mental health support and estate maintenance. The Board also noted challenges with food provision and medication access.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody0
Self-harm incidents227182
ACCT cases opened18896
Prisoner assaults4749
Assaults on staff6170
Use of force334319

Positive findings

The Board commended the Governor and SMT for their professionalism in implementing Covid-19 mitigation measures and managing the prison calmly despite staff shortages. Enhanced security measures, including improved searching and drone alerts, were welcomed. Improvements were noted in cell bell response times and the removal of razor blades to reduce self-harm. Positive staff-prisoner relationships, the establishment of a drug recovery unit, and plans for education provision development were also highlighted. All education vacancies were filled by January 2022, and the prison gained a new contract with WasteCare.

Key concerns

18 items
Overcrowding Repeated Pressing need for increased capacity in Category D (open) prisons, leading to Category D prisoners remaining at Onley.
Staffing Shortage of officers and probation staff, impacting recruitment and retention due to competitive local salaries, and a need for enhanced payment scheme consideration.
Overcrowding Delays in moving non-category C prisoners from HMP Onley, specifically C to B re-categorised prisoners often remaining in segregation for significant periods, and C to D re-categorised prisoners waiting too long for open conditions due to lack of accommodation.
Resettlement/Release Lack of access to offending behaviour programmes, hindering prisoners' ability to reduce reoffending risk, progress, and move to Category D establishments.
Other Significant problems with prisoner property management, including long delays in receiving property from sending prisons, causing distress and frustration.
Estate/Conditions Repeated Poor state of windows in the older parts of the prison, affecting decency standards and requiring urgent attention.
Safety Delay in the arrival and operationalisation of the Enhanced Gate Security (EGS) bag scanner, awaited since September 2021.
Complaints/Property Need to integrate healthcare complaints reporting with general prison complaints, ensuring confidentiality, to provide a comprehensive overview of prisoner concerns.
Education/Purposeful Activity Insufficient workshops and instructors to support HMP Onley's purpose as a training and resettlement prison, requiring more provision.
Safety Concerns regarding prisoner cell bell response times, with instances exceeding five minutes and occasionally 30 minutes or more on some wings.
Estate/Conditions Poor cell ventilation, poorly regulated heating, and hot water in pipes causing cells to be unbearably hot and stuffy, especially during summer.
Food/Catering Complaints about food quality, including mouldy food, small portions, inaccurate meal delivery times, and inappropriate substitute meals; exacerbated by staff shortages in the kitchen and lack of wing cooking facilities.
Mental Health Prisoners with complex mental health needs being held in the CSU for long periods due to a lack of secure mental health accommodation for transfers.
Equality/Diversity Disproportionate number of adjudications involving White men compared to their population percentage.
Healthcare Night medication not received at clinically appropriate times due to restricted dispensing hatch hours and staff shift patterns.
Safety Repeated Mirtazapine found in the possession of unprescribed prisoners, highlighting a lack of secure medicine storage facilities, especially in dual occupancy cells.
Mental Health Absence of a professional counselling service and talking therapies, identified as a need by chaplaincy and MHCT to improve mental health and emotional wellbeing.
Resettlement/Release Significant waiting lists and backlogs for offending behaviour programmes (TSP, Resolve) and suitability assessments, impacting prisoner progression towards Category D status.

Recommendations

9 items · 2 repeated
#RecommendationAddresseeStatus
1 There is a pressing need for increased capacity in Category D (open) prisons, as there were a significant number of ‘cat D’ prisoners at HMP Onley throughout the reporting year. Repeated
Response
I note the Board’s continued concerns about category D (open prison) spaces. HM Prisons and Probation Service (HMPPS) recognises the high demand for category D places for adult males has resulted in many of these prisoners being held in closed conditions and how this affects their access to services such as release on temporary license (ROTL). Further to last year’s response, I can confirm that we intend to deliver 660 additional open prison places through the expansion of the category D estate. These expansions will be delivered through adding one or two 60-bed units at five existing category D prisons. They are HMPs Ford (120 places), Hatfield (60 places), Leyhill (120 places), Springhill (120 places), Standford Hill (120 places) and Sudbury (120 places). All sites were carefully selected based on demand and utilising relevant information. At HMP Onley, I understand that since January 2022 there has been an improvement in the prison’s ability to move prisoners to open conditions once assessed as suitable.
Ministry of Justice In progress
2 The shortage of officers and probation staff needs to be addressed, with serious consideration given to adding HMP Onley to the enhanced payment scheme to improve recruitment and retention in the face of competitive local salaries.
Response
Turning to recruitment and retention of prison officers and probation staff, there is no defined enhanced payments scheme that covers both prisons and probation. Market Supplements are currently in place for Band 3 Prison Officers and Band 2 Officer Support Grades (OSGs) in some prisons where recruitment and retention is most challenging. Decisions around adding prisons to the suite of those receiving Market Supplements is subject to the approval of HM Treasury, and the bar for obtaining such approvals is set high. HMPPS has been challenged by both HM Treasury and the Prison Service Pay Review Body (PSPRB) to reduce the reliance on Market Supplements (which are technically time limited) and to establish a more sustainable approach to pay. In this context the Government has recently announced a pay award which gives at least a 4% increase to all prison staff, and significantly more than this to OSGs and Prison Officers who are on modernised pay arrangements. This is expected to positively effect both recruitment and retention. Separate talks with recognised trade unions around the probation pay award are ongoing. The recruitment of trainee probation officers onto the Professional Qualification in Probation (PQiP) learning programme is not an issue as PQiP vacancies are successfully filled at the twice-yearly intakes. The lack of probation officers working in HMP Onley may therefore be attributable to a number of other factors, including the challenge of opening a new prison (HMP Five Wells), and I understand the shortages have now been addressed. Prison Officer recruitment is supported by a number of initiatives, including a fast-track scheme to support armed forces staff and veterans to become prison officers. Additionally, the First Deployment National Start campaign offers an incentive package for hard to recruit to prisons. There is currently an ‘always on’ approach to recruitment activity for HMP Onley which is also receiving a tailored approach to recruitment advertising through a variety of channels. This is to help raise awareness of HMPPS as an employer in the local community and highlight the breadth of roles available. To improve prison officer retention, work is being undertaken to embed an outreach strategy to ensure all candidates are engaged with prior to joining the service, and that they have the opportunity to visit the prison and ask any questions that they may have around the role and HR issues. Additionally, HMPPS has implemented a ‘supporting each other’ initiative which includes New Colleague Mentor and Buddy Schemes which are being implemented across all prison regions throughout 2022–23. HMP Onley has also been selected to trial two pioneering pilot schemes that will widen the appeal of the role to a wider demographic. For probation staff, HMPPS launched three career pathways for staff approaching retirement to help encourage them to remain in service for longer if they choose to do so. A national and standardised approach to exit interviews has been introduced to understand the key drivers of attrition across the Probation Service to better target improvement activity.
Ministry of Justice In progress
3 More prompt action is needed in moving non-category C prisoners from HMP Onley, ensuring re-categorised C to B prisoners are moved within 72 hours and C to D prisoners are moved without undue delay to open conditions.
Response
Category C to B transfers: The National Allocation Protocol (NAP) was introduced to support national offender flows. Reception prisons will no longer be able to accommodate routine transfers of prisoners who are categorised to a higher security category. Arrangements should be made to transfer these prisoners to establishments of a higher security category within the training or resettlement estates. Prisoners who have been re-categorised from C to B in the category C estate and have more than 28-days time left to serve should transfer to a prison in the Long Term and High Security Estate. If a transfer cannot be secured, the escalation route within the NAP should be followed. C to D transfers: The availability of category D spaces has been impacted by the requirement to close a number accommodation blocks in the open estate over the course of 2021 which no longer met statutory fire safety standards. The impact on the overall open estate has been managed through replacing some of these places, particularly in the south, with existing temporary accommodation which was on some sites already as part HMPPS’ Covid contingencies and in other sites, with new temporary accommodation. HMPPS is also investing £3.8 billion over the next three years to deliver 20,000 additional, modern prison places including 2,000 temporary prison places across England and Wales by the mid-2020s. As mentioned in the Minister’s letter, this portfolio of work will deliver 660 additional places through expansion of the category D estate at a number of sites across the country.
HMPPS In progress
4 The lack of access to programmes, which impacts prisoners’ ability to reduce reoffending risk and progress, needs to be addressed.
Response
As part of the rolling down of the Resolve programme, the guidance provided to prisons was that the Thinking Skills Programme (TSP) would be the medium-risk offer for prisoners convicted of violent offences, or in cases where the offender presents with Learning Disabilities and Challenges, the New Me Strengths (NMS) course. For prisoners assessed as high or above risk level should continue to be considered for Kaizen, or where the offender presents with Learning Disabilities and Challenges, Becoming New Me Plus (BNM+). For prisoners convicted of gang-related, Identity Matters is available. For intimate partner violence offences, Building Better Relationships, Kaizen, BNM+, and NMS are all available. Accredited offending behaviour programmes however are not suitable for all individuals. Those individuals identified as eligible and motivated to undertake an accredited offending behaviour programme, that is not delivered at HMP Onley, can be referred to a relevant specialist delivery site. HMP Onley continues to offer TSP in the interim whilst the prison reviews its population needs and considers the interventions required to best meet this need, including Kaizen and Identity Matters programmes (one-to-one gang related programme).
HMPPS In progress
5 The management of prisoner property, which remains a significant problem due to long delays in receiving property from sending prisons, should be improved by providing more resources to investigate missing property.
Response
The new Prisoners’ Property Policy Framework was published on 1 August 2022 with an implementation date of 5 September 2022. The Framework is the result of extensive consultation, including with the IMB. It has been designed with procedural justice at its core and aims to ensure consistency and fairness and enhance prisoners’ satisfaction with processes and outcomes. Given the nature of property, and the movement of prisoners between establishments, the Framework looks to provide greater direction and standardisation on a national basis. It strengthens processes in relation to the main problem areas identified by IMBs and staff including the handling of valuable property, managing cell clearances, compliance with volumetric control and forwarding on excess property following a prisoner’s transfer.
HMPPS Implemented
6 Her Majesty’s Prison and Probation Service (HMPPS) should advise when essential work on the poor state of windows in the older parts of the prison will be carried out, as it has a detrimental effect on decency standards and needs addressing as a priority. Repeated
Response
As mentioned in last year’s response, a major capital bid to replace all the windows on A to E wings and G and H wings was given initial approval in January 2019. This will be considered for delivery when the programme of works for 2023/24 is developed over the autumn. In the meantime, HMPPS will continue to repair windows and broken panes of glass. As the Board will appreciate, demands for maintenance are greater than the available funding even with the significant increases achieved in the last two Spending Reviews. We therefore have to prioritise works very carefully to make best use of that funding, focusing on risk to life and risk to capacity, decency and sustainability.
HMPPS In progress
7 The Board wishes to be advised when the enhanced gate security (EGS) bag scanner, awaited since September 2021, will arrive on site and be operational.
Response
A procurement exercise re-commenced for a national X-Ray baggage scanner contract for supply and maintenance earlier this year. HMPPS can advise that the tender is in the final stages, with testing of the machines and necessary evaluations to be undertaken shortly. We are on track for awarding the contract late summer/early autumn. Rollout of the scanners to HMP Onley and other identified Enhanced Gate Security (EGS) sites will start thereafter, to be completed by the end of the current financial year. We will work with the successful bidder to finalise an installation schedule once the contract is in place and will be contacting individual sites to make arrangements in due course. HMPPS would like to assure the Board that we are working at pace to progress the procurement as quickly as possible to complete the EGS programme.
HMPPS In progress
8 There would be considerable benefit in finding a way to integrate the reporting of complaints to healthcare with general prison complaints, provided confidentiality is maintained, to provide a more comprehensive overview of prisoner concerns across the establishment. Governor / Director
9 It is vital that the purpose of HMP Onley, as a training and resettlement prison, retains priority, requiring more workshops and instructors to be involved to support successful resettlement. Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Adjudications 24 13
Canteen/clothing 15 15
Confidential Access 16 15
Correspondence 17 21
Diet/food 12 11
Discrimination 6 1
Drugs/alcohol 5 1
Education/training/work 13 9
Employment/wages 7 7
Equality 2 1
External appeals/legal 14 16
Facilities/kit 12 11
Finance 17 10
General complaints 28 23
Healthcare 44 42
Parole/recall 14 11
Pay/earnings 4 6
Property 170 135
Safety 13 15
Security 2 2
Total 501 449
Visits/family ties 11 14
Wellbeing 4 0

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Other reports for Onley

2025 Published 24 Jul 2025 Population 737 · Self-harm 393 · Concerns
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2020 Published 28 Apr 2020 Population 730 · Self-harm 319 · Concerns

Report details

Establishment
Onley
Type
Prison · Cat C
Report year
2022
Published
26 July 2022
Responsible body
HMP Onley
Recommendations
9
MoJ rating (2024/25)
2 — Concern

Population

Population650
CNA (designed for)742 88%
Time out of cell1.0h/day

Service providers

Dentistry
Time for Teeth
Education
PeoplePlus
Healthcare
Northamptonshire NHS Foundation Trust
Library
PeoplePlus
Pharmacy
Lloyds Pharmacy
Resettlement
Criminal Justice Probation Service, East of England
Substance Misuse
Phoenix Futures

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