Source · CQC inspection
Birmingham Heartlands Hospital
Provider University Hospitals Birmingham NHS Foundation Trust
Type NHS Healthcare Organisation
Region West Midlands
Overall rating: Not Yet Rated View full CQC report
Domain ratings
Safe
Not Yet Rated
Effective
Not Yet Rated
Caring
Not Yet Rated
Responsive
Not Yet Rated
Well-led
Not Yet Rated
Current CQC assessment
Not Yet Rated
Ratings by service
Maternity
Requires Improvement
Maternity
Requires Improvement
Maternity
Requires Improvement
Services for children & young people
Good
Services for children & young people
Good
Services for children & young people
Good
Urgent and emergency services
Requires Improvement
Urgent and emergency services
Requires Improvement
Urgent and emergency services
Requires Improvement
Medical care (Including older people's care)
Requires Improvement
Surgery
Requires Improvement
Regulatory breaches & enforcement
Letter of intent
Overall
We have issued the service with a S31 Letter of Intent and given the hospital a number of breaches of Regulations to be acted on.
Letter of intent
Overall
We issued the trust with a Section 31 Letter of Intent for Maternity Services.
Warning notice
Safe
At our previous assessment in February 2023, we issued a Section 29A Warning Notice in relation to insufficient medical staffing to provide safe care and treatment in triage.
Warning notice
Overall
The Warning Notice was met due to notable improvements in the service but with still some residual improvements needed.
Breaches identified (5)
Breach
Overall
This assessment was conducted to follow up on concerns and breaches of regulation identified during our previous assessment published in February 2024.
Breach
Safe
We identified breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, in relation to Regulation 12: Safe care and treatment, Regulation 17: Good Governance, and Regulation 15: Premises and equipment.
Breach
Overall
Four of the 5 regulatory breaches from our inspection in 2023 had been met, but the requirement for all staff to have appraisals had not.
Breach
Overall
Because of crowding in the department, and the lack of flow meaning patients were waiting a long time both in and to access the department, we have issued a regulatory breach.
Breach
Safe
The service was in breach of the legal regulations relating to safe care and treatment due to long waits, crowding and lack of flow in the department.