Investigate inter-control room information sharing
Grenfell Tower Inquiry · Grenfell Tower Inquiry: Phase 1 Report · Issued 30 October 2019 · Addressed to: National Fire Chiefs Council
Source — verbatim from the inquiry
●Inquiry recommendation, 33.16
Steps be taken to investigate methods by which assisting control rooms can obtain access to the information available to the host control room.
Grenfell Tower Inquiry, Grenfell Tower Inquiry: Phase 1 Report · 30 Oct 2019 Source PDF →
Published evidence summary
Publicly available evidence relating to this recommendation:
- The Multi Agency Incident Transfer (MAIT) system has been rolled out across England, enabling assisting control rooms to access information from the host control room (Quarterly Thematic Update, MHCLG, February 2025).
- The government's Phase 1 progress report stated this recommendation is complete (Quarterly Thematic Update, MHCLG, February 2025).
Response — verbatim from government
●National Fire Chiefs Council — initial response
The National Fire Chiefs Council accepted all Phase 1 recommendations directed to it. NFCC committed to developing national guidance and training products across all 43 fire and rescue services in England, covering external wall fire risks, fire survival guidance procedures, evacuation policies, and smoke hood deployment.
National Fire Chiefs Council · 21 Jan 2020 Written response →
●UK Government — follow-up
The government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.
UK Government · 21 Jan 2020 Written response →
Evidence trail — what's actually happened since
- 26 Feb 2025 Completed. The Multi Agency Incident Transfer (MAIT) system has been rolled out across England. All fire and rescue services have now embedded new talk groups in their control rooms. A national 999 call redistribution plan has been introduced to enable calls to be diverted during major incidents. Source →
Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.
How this page is built
Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.
This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.