Select Committee · Work and Pensions Committee

Children in poverty: Child Maintenance Service

Status: Closed Opened: 18 May 2022 Closed: 31 Oct 2023 16 recommendations 15 conclusions 1 report

Children in poverty: Child Maintenance Service is the third and final part of the Committee’s wider inquiry into children in poverty, following on from the Measurement and targets , and no recourse to public funds . The Committee looked into: How many children in the UK live in separated families? What proportion of these children …

Clear

Reports

1 report
Title HC No. Published Items Response
Sixth Report - Children in poverty: Child Maintenance Servi… HC 272 27 Apr 2023 31 Responded

Recommendations & Conclusions

7 items
5 Conclusion Sixth Report - Children in poverty: Chi… Acknowledged

Assess risk of fraud and error within child maintenance and publish annual estimates.

Evidence to us has raised particular concern about the fraudulent practices employed by some paying parents to reduce maintenance calculations but the Department has not made an estimate of the level of undetected customer fraud and error within the system. We repeat the Public Accounts Committee’s recommendation that the Department …

Government response. The government outlined its existing controls to combat fraud, including a dedicated Financial Investigation Unit and reliance on HMRC data for most income. It stated it is planning to include unearned income in initial calculations using HMRC data and has …
Department for Work and Pensions
11 Recommendation Sixth Report - Children in poverty: Chi… Acknowledged

Provide a detailed timetable for implementing recommendations from domestic abuse review work.

We thank Dr Samantha Callan for her independent and detailed report on the Child Maintenance Service’s response to domestic abuse and we welcome the broadly positive approach the Government has taken in its response to that review, accepting most of the recommendations. The Government should, in its response to this …

Government response. The government outlines several ongoing actions related to the domestic abuse review, including incorporating principles into training, reviewing materials, and trialling single named caseworkers, but does not provide a specific timetable for this work as requested.
Department for Work and Pensions
15 Conclusion Sixth Report - Children in poverty: Chi… Acknowledged

Current child maintenance levels undermine work incentives and Universal Credit objectives.

Government policy is to encourage work, returning to work and in-work progression as far as possible to help reduce poverty, however multiple reports have raised concern both about the affordability of maintenance payments and distorted the work incentives caused by the current maintenance levels. This poses a risk to work …

Government response. The government acknowledges concerns about maintenance affordability and work incentives, stating it has begun a fundamental review of the child maintenance calculation, including updating research and considering parental incomes to reflect current social trends.
Department for Work and Pensions
17 Recommendation Sixth Report - Children in poverty: Chi… Acknowledged

Legislation requires rebalancing to enable easier changes to child maintenance thresholds.

As part of its work on affordability, the Department should also seek to rebalance legislation so that changes, such as uprating maintenance thresholds, can be made more readily, for example through secondary legislation.

Government response. The government states that consideration will be given to moving child maintenance calculation provisions into secondary legislation to allow for more readily updated maintenance thresholds, as part of a broader fundamental review.
Department for Work and Pensions
25 Conclusion Sixth Report - Children in poverty: Chi… Acknowledged

Collect and Pay fees remain unjustified for child maintenance cases involving domestic abuse

It is particularly difficult to understand how fees, intended to incentivise the use of Direct Pay, can be justified in cases where the Department appears to have accepted such arrangements are not appropriate, such as in cases of domestic abuse. The Department should introduce a mechanism to waive Collect and …

Government response. The government states it will look at the current charging structure and its interaction with proposed changes for victims of domestic abuse, as part of developing secondary legislation for the Child Support Collection (Domestic Abuse) Bill. It does not commit …
Department for Work and Pensions
28 Recommendation Sixth Report - Children in poverty: Chi… Acknowledged

Review support and training for CMS staff within six months and report findings

We acknowledge that staff working for the Child Maintenance Service can have a difficult caseload and come across difficult and distressing situations routinely as part of their work. To ensure that staff are able to support customers, appropriate training and support is essential. The Government should review, within six months …

Government response. The government agrees on the importance of staff support and training, stating that CMS already proactively and continually reviews, evaluates, and enhances support tools and training materials. It commits to taking timely action to identify and offer additional training where …
Department for Work and Pensions
31 Conclusion Sixth Report - Children in poverty: Chi… Acknowledged

Child Maintenance Service plagued by issues of ineffective enforcement and unaffordable payments

In summary: Our inquiry has found a number of issues with the Child Maintenance Service that need to be addressed. Receiving parents continue to report great frustration at ineffective and slow enforcement. Paying parents have described distress and being pushed into poverty by the unaffordability of child maintenance payments. This …

Government response. The government thanks the Committee for its thorough inquiry into the Child Maintenance Service and welcomes the report, noting its importance in tackling child poverty and stating that detailed responses to recommendations are provided subsequently.
Department for Work and Pensions

Oral evidence sessions

4 sessions
Date Witnesses
18 Jan 2023 Arlene Sugden · Department for Work and Pensions, Hilda Massey · Department for Work and Pensions, Viscount Younger of Leckie · Department for Work and Pensions View ↗
2 Nov 2022 Joshua Reddaway · National Audit Office View ↗
19 Oct 2022 Dr Christine Davies · Royal Holloway University of London, Dr Jon Symonds · University of Bristol, Dr Mia Hakovirta · Turku University, Finland, Professor Esther Dermott · University of Bristol View ↗
7 Sep 2022 Caitlin Logan · One Parent Families Scotland, Cristina Odone · Centre for Social Justice, Meghan Meek-O’Connor · Save the Children, Michael Lewkowicz · Families Need Fathers, Victoria Benson · Gingerbread View ↗

Correspondence

4 letters
DateDirectionTitle
6 Sep 2023 Correspondence with the Parliamentary Under Secretary of State relating to Chil…
13 Jul 2023 Correspondence with Parliamentary Under-Secretary of State relating to Children…
23 Feb 2023 Correspondence with the Parliamentary Under-Secretary of State relating to Chil…
1 Feb 2023 Correspondence with the Parliamentary Under-Secretary of State about the Childr…