Select Committee · Home Affairs Committee

Police conduct and complaints

Status: Closed Opened: 11 Aug 2020 Closed: 31 Jul 2022 15 recommendations 17 conclusions 1 report

This inquiry will examine the role and remit of the Independent Office for Police Conduct in relation to the police conduct and discipline system. It will look at how the IOPC and police forces around the country work to resolve complaints and at progress in reforming the system following criticisms of the time taken to …

Clear

Reports

1 report
Title HC No. Published Items Response
Sixth Report - Police Conduct and Complaints HC 140 1 Mar 2022 32 Responded

Recommendations & Conclusions

12 items
1 Conclusion Sixth Report - Police Conduct and Compl… Accepted

Public perceives police misconduct complaints as over-complex, lengthy, and unlikely to result in significant action.

It is an inevitable part of any complaints system that those whose complaints are not upheld will be discontented. There is none the less a perception that complaints against police officers are unlikely to succeed and that investigations are over- complex, take too long and frequently result in limited action …

Government response. The government agreed that the existing governance structure of the IOPC, including the combination of Director General and Chair roles, will be considered as part of the Home Secretary's periodic review of the IOPC, which is expected to start in …
Home Office
7 Recommendation Sixth Report - Police Conduct and Compl… Accepted

Consider police complaints within the ongoing PCC model review and assess PCC involvement

We urge the Government to consider police complaints as part of the review of the PCC model currently under way and to make an early assessment of PCC involvement in the police complaints system.

Government response. The government's response focused entirely on the complaints and discipline system reforms it implemented in February 2020, including new statutory duties and IOPC powers. It did not address the recommendation to consider police complaints as part of the ongoing review …
Home Office
8 Conclusion Sixth Report - Police Conduct and Compl… Accepted

Government failing to adequately monitor and encourage new PCC complaint models

It may be too soon to understand whether PCC involvement in the police complaints system is realising the benefits the Government hoped for, but we are concerned that the Government is not doing enough to monitor implementation of the new PCC complaint models or to encourage their uptake.

Government response. The government agreed further work is needed on cultural change and committed to several actions: establishing the independent Angiolini Inquiry, tasking the police inspectorate to examine conduct and culture, and releasing new experimental police misconduct statistics in May. It also …
Home Office
9 Conclusion Sixth Report - Police Conduct and Compl… Accepted

PCCs have enhanced opportunities to improve police complaints through new models and scrutiny

We note enhanced opportunities for PCCs to play a greater role in the local complaints process following reforms introduced in 2020. The three models present a unique opportunity for PCCs, as part of their complaint-handling responsibilities, to support proactively and systemically more effective complaints systems within their forces, although nothing …

Government response. The government acknowledged the need for further work on timeliness and confirmed the Home Office is due to publish experimental police misconduct statistics in May, which will include initial analysis of end-to-end investigation timeliness. It also reiterated the College of …
Home Office
12 Conclusion Sixth Report - Police Conduct and Compl… Accepted

Require police stakeholders to publish plain language versions of complaints systems

The police complaints system needs to be simpler and more transparent. We welcome IOPC statutory guidance which encourages forces to use accessible language and formats to explain the system, but it is not evident that all forces are yet doing this. All key stakeholders in the policing sphere (IOPC, NPCC, …

Government response. The government noted existing requirements for publishing IOPC recommendations and force responses. It committed to considering, with the IOPC, how to better track progress on recommendations and highlighted that an amended Specified Information Order, which came into force on May …
Home Office
16 Recommendation Sixth Report - Police Conduct and Compl… Accepted

Some police forces demonstrate an absence of urgency and non-cooperation in investigations.

There is a clear absence of urgency and a culture of non-co-operation from some police forces involved in investigations. Appropriate sanctions must follow for any officer served with disciplinary proceedings, whether serving or retired. We welcome the legislation that exists to ensure delays to investigations are minimised. Specific reforms were …

Government response. The government states it strengthened the complaints and discipline systems in February 2020, introducing integrity reforms, a statutory duty of cooperation, and new IOPC and legally qualified chair powers to address timeliness and sanctions for officers.
Home Office
17 Recommendation Sixth Report - Police Conduct and Compl… Accepted

The statutory and regulatory frameworks require full utilisation for fair officer sanctions.

The available statutory and regulatory frameworks must be used by forces and the IOPC to obtain fair, transparent and appropriate sanctions against officers. (Paragraph 98) The IOPC complaints system

Government response. The government states it strengthened the complaints and discipline systems in February 2020 with integrity reforms, introducing new statutory duties and powers for the IOPC and misconduct panels to ensure fair and appropriate sanctions.
Home Office
20 Recommendation Sixth Report - Police Conduct and Compl… Accepted

Police forces require a culture of rapid, open response to conduct complaints.

A culture needs to be created within police forces—established by and led from the top—that requires rapid, open and non-defensive response to complaints about conduct, both to deal with misconduct where it arises and to clear the names and reputations of officers who have not transgressed.

Government response. The government agrees on the need for cultural change in policing and is addressing it through the Angiolini Inquiry, tasks given to the police inspectorate, and the College of Policing's Code of Ethics review, which will produce a Code of …
Home Office
23 Conclusion Sixth Report - Police Conduct and Compl… Accepted

IOPC thematic reviews demonstrate potential to improve public confidence and policing practice.

We welcome the IOPC’s work on thematic reviews, specifically its aim to identify systemic learning by taking on more independent investigations in these areas and to improve public confidence in policing and the wider system. Ultimately, the result of such thematic reviews should be manifest in increased public confidence in …

Government response. The government states the IOPC is already making concerted efforts to uphold public confidence in the police complaints system through actions like thematic reviews, improved transparency, and stakeholder engagement, which are central to its current and upcoming strategies.
Home Office
25 Recommendation Sixth Report - Police Conduct and Compl… Accepted

Ensure Home Office super-complaints website highlights designated body collaboration with non-designated groups.

We urge the Home Office to highlight, on its super-complaints’ website, that the 16 designated bodies should collaborate with non-designated bodies as appropriate to make a complaint on matters raised by non-designated bodies. Clarity of information is essential to ensure that the process is accessible to all groups and interests.

Government response. The government commits to updating the police super-complaints website on gov.uk to explicitly state that designated bodies should collaborate with non-designated organisations and make complaints based on matters raised by them.
Home Office
26 Conclusion Sixth Report - Police Conduct and Compl… Accepted

IOPC needs to improve defence of its police complaint decisions for public confidence.

Evidence to our inquiry suggests the IOPC could do better in defending its role in police complaint decisions which, though they may not always be amenable to forces or police associations, must be accepted and acted upon if public confidence in accountability in policing is to be improved.

Government response. The government states that the IOPC is already making concerted efforts to uphold confidence through transparency, improved investigation timeliness, and thematic reviews, and is continuing this focus with its current and new strategies.
Home Office
27 Recommendation Sixth Report - Police Conduct and Compl… Accepted

Urge IOPC to proactively communicate and defend its police complaint decisions.

The IOPC has a statutory duty to uphold confidence in the police complaints system; and we urge the IOPC to embrace this role and to proactively communicate and defend the decisions it makes. (Paragraph 142) 50 Police Conduct and Complaints

Government response. The government states that the IOPC is already making concerted efforts to uphold confidence in the police complaints system through greater transparency, stakeholder engagement, improved timeliness, and thematic reviews, with their new strategy focusing even more on public confidence.
Home Office

Oral evidence sessions

5 sessions
Date Witnesses
19 May 2021 Claire Bassett · Independent Office for Police Conduct, Craig Guildford · West Midlands Police, Kathie Cashell · Independent Office for Police Conduct, Matt Parr CB · HM Inspectorate of Constabulary and Fire and Rescue Services, Michael Lockwood · Independent Office for Police Conduct View ↗
12 May 2021 Kit Malthouse MP · Home Office, Michael Cordy · Home Office, Paul Regan · Home Office View ↗
17 Mar 2021 Amania Scott-Samuels · Independent Office of Police Conduct Youth Panel, Kardaya Rooprai · West Midlands Neighbourhood Watch Force Area Association, Lady Brittan of Spennithorne, Nick Glynn · Open Society Foundations, Rose Dowling · Leaders Unlocked View ↗
3 Mar 2021 Dr Clare Torrible · Bristol University, Dr Graham Smith · Manchester University, Julia Mulligan · Office of the Police, Fire and Crime Commissioner for North Yorkshire, Rt Hon Alun Michael, Sue Mountstevens View ↗
27 Jan 2021 Deborah Coles · INQUEST, Michael Oswald · INQUEST Lawyers Group, Phill Matthews · Police Federation of England and Wales, Victor Marshall OBE · Police Superintendents' Association View ↗

Correspondence

8 letters
DateDirectionTitle
6 Jul 2022 To cttee Letter from the Director General of the Independent Office of Police Conduct on…
15 Jun 2022 From cttee Letter to the Director of Public Prosecutions on the Independent Office of Poli…
15 Jun 2022 To cttee Letter from Director of Public Prosecutions on the Independent Office of Police…
25 May 2022 From cttee Letter to the Home Secretary on the Government Response to the Report on police…
25 May 2022 To cttee Letter from the Home Secretary on the Government Response to the Report on poli…
11 May 2022 To cttee Letter from the Independent Office of Police Conduct Unitary Board on the inqui…
9 Jun 2021 To cttee Letter from the Minister for Crime and Policing following oral evidence, dated …
19 May 2021 To cttee Letter from Michael Lockwood, Director General, IOPC, on publication of outcome…