Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202503012 | West Dunbartonshire Council | Local Government | Upheld | 1 May 2026 |
| 202310193 | West Dunbartonshire Council | Local Government | Upheld | 1 Jul 2025 |
| 202303409 | West Dunbartonshire Council | Local Government | Upheld | 1 Jun 2025 |
| 202210170 | West Dunbartonshire Council | Local Government | Resolved / Early Resolution | 1 Apr 2024 |
| 202005474 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Oct 2023 |
| 202109366 | West Dunbartonshire Council | Local Government | Upheld | 1 Sep 2023 |
| 202007481 | West Dunbartonshire Council | Local Government | Upheld | 1 Sep 2023 |
| 202003904 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Sep 2021 |
| 201810444 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 May 2021 |
| 202001153 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Dec 2020 |
| 201704530 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201708708 | West Dunbartonshire Council | Local Government | Upheld | 1 May 2019 |
| 201801027 | West Dunbartonshire Council | Local Government | Resolved / Early Resolution | 1 Mar 2019 |
| 201606237 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201607325 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201508874 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201508004 | West Dunbartonshire Council | Local Government | Upheld | 1 Sep 2016 |
| 201406406 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Dec 2015 |
| 201204319 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201406415 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201402976 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201306184 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201402024 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Dec 2014 |
| 201300373 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201301744 | West Dunbartonshire Council | Local Government | Upheld | 1 Jul 2014 |
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