Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202201457 | University of Glasgow | Education | Partly Upheld | 1 May 2024 |
| 201904485 | University of Glasgow | Education | Upheld | 1 May 2021 |
| 201900021 | University of Glasgow | Education | Partly Upheld | 1 Feb 2021 |
| 201808095 | University of Glasgow | Education | Partly Upheld | 1 Feb 2021 |
| 201900614 | University of Glasgow | Education | Upheld | 1 Jan 2021 |
| 201900616 | University of Glasgow | Education | Upheld | 1 Dec 2020 |
| 201900610 | University of Glasgow | Education | Upheld | 1 Nov 2020 |
| 201900612 | University of Glasgow | Education | Partly Upheld | 1 Nov 2020 |
| 201806418 | University of Glasgow | Education | Partly Upheld | 1 Jun 2020 |
| 201700430 | University of Glasgow | Education | Upheld | 1 Oct 2019 |
| 201800910 | University of Glasgow | Education | Upheld | 1 Nov 2018 |
| 201609608 | University of Glasgow | Education | Not Upheld | 1 May 2018 |
| 201706254 | University of Glasgow | Education | Upheld | 1 Apr 2018 |
| 201608305 | University of Glasgow | Education | Not Upheld | 1 Dec 2017 |
| 201602065 | University of Glasgow | Education | Partly Upheld | 1 Aug 2017 |
| 201601367 | University of Glasgow | Education | Partly Upheld | 1 Jun 2017 |
| 201508865 | University of Glasgow | Education | Not Upheld | 1 Mar 2017 |
| 201507484 | University of Glasgow | Education | Not Upheld | 1 Jan 2017 |
| 201500709 | University of Glasgow | Education | Not Upheld | 1 Dec 2015 |
| 201401093 | University of Glasgow | Education | Not Upheld | 1 Jun 2015 |
| 201405307 | University of Glasgow | Education | Not Upheld | 1 Jun 2015 |
| 201304380 | University of Glasgow | Education | Upheld | 1 May 2015 |
| 201402438 | University of Glasgow | Education | Not Upheld | 1 Mar 2015 |
| 201300641 | University of Glasgow | Education | Not Upheld | 1 Jul 2014 |
| 201301690 | University of Glasgow | Education | Not Upheld | 1 Jan 2014 |
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