Source · SPSO (Scottish Public Services Ombudsman)

University of Glasgow

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201301690 Sector Education Category student discipline Decided 01 January 2014

View The University of Glasgow scorecard

Full decision

Summary

Ms C complained on behalf of her son (Mr A), who is a medical student. She said that the university had not reasonably investigated concerns about her son's attendance before they referred the matter to a progress committee. Ms C said that the concerns amounted to misunderstandings that arose over the evidence of her son's attendance on particular placements, and that there were procedural errors in respect of the committee. She said that her son had not been given clear reasons for the referral to the committee, that the meeting was convened at short notice, and that information available on the day of the committee meeting had not been sent to him in advance. Ms C said her son was completely unprepared for the meeting. The committee decided that Mr A should repeat a year of study.

We did not uphold Ms C's complaints. Our investigation found that the referral to the progress committee was appropriate. Mr A had received a prior warning that any further absence would result in referral, and after this had taken two days sickness absence without following the agreed notification process. We did find that the committee meeting had been convened at short notice, but also that Mr A had agreed to this and had been told that the matter under discussion would be his persistent absence. We found no evidence that Mr A was unreasonably led to believe that only his most recent absences would be under discussion, and it was appropriate in the circumstances for the committee to take account of his full absence history including periods of absence in earlier academic years. Whilst the university ultimately accepted Mr A's account of his attendance on the placements, they considered that it would be appropriate for him to repeat a year of study to gain further clinical knowledge, and to remedy issues in following instructions and fulfilling professional responsibilities.

Related reading

View Decision Report 201301690 as a PDF (11.48 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving University of Glasgow

Reference Date Summary Outcome
202201457 01 May 2024 C complained about the university’s handling of an investigation into allegations made against them and their subsequent complaint about the … Partly Upheld
201904485 01 May 2021 C complained on behalf of a family member (A), who was a disabled student at the University of Glasgow. C … Upheld
201900021 01 Feb 2021 Ms C, a postgraduate student, complained that she had paid for classes and seminars which had been cancelled due to … Partly Upheld
201808095 01 Feb 2021 Mr C was required to complete three school placements as part of his secondary teaching course. Mr C complained that … Partly Upheld
201900614 01 Jan 2021 C complained on behalf of their relative (A), a student at the university. A is blind and has arrangements in … Upheld
View all decisions for this organisation