Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002047 | Golden Jubilee National Hospital | Health | Upheld | 1 May 2022 |
| 202005915 | Golden Jubilee National Hospital | Health | Upheld | 1 Aug 2021 |
| 201909091 | Golden Jubilee National Hospital | Health | Partly Upheld | 1 Jan 2021 |
| 201903410 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jan 2021 |
| 201906930 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Nov 2020 |
| 201902398 | Golden Jubilee National Hospital | Health | Upheld | 1 Jul 2020 |
| 201801806 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Nov 2019 |
| 201807384 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Sep 2019 |
| 201707842 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jul 2019 |
| 201701694 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Aug 2018 |
| 201707403 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jul 2018 |
| 201702683 | Golden Jubilee National Hospital | Health | Upheld | 1 Jan 2018 |
| 201508405 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jan 2017 |
| 201507776 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jun 2016 |
| 201405284 | Golden Jubilee National Hospital | Health | Upheld | 1 May 2016 |
| 201407891 | Golden Jubilee National Hospital | Health | Partly Upheld | 1 May 2016 |
| 201401794 | The Golden Jubilee National Hospital | Health | Partly Upheld | 1 Aug 2015 |
| 201200183 | The Golden Jubilee National Hospital | Health | Not Upheld | 1 Jun 2013 |
| 201200420 | The Golden Jubilee National Hospital | Health | Upheld | 1 Apr 2013 |
| 201202531 | The Golden Jubilee National Hospital | Health | Partly Upheld | 1 Nov 2012 |
| 201104353 | The Golden Jubilee National Hospital | Health | Not Upheld | 1 Oct 2012 |
| 201002747 | The Golden Jubilee National Hospital | Health | Not Upheld | 1 Oct 2012 |
| 201101279 | The Golden Jubilee National Hospital | Health | Partly Upheld | 1 Feb 2012 |
| 201002232 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2012 |