Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202407333 | North Glasgow Housing Association Ltd | Local Government | Upheld | 1 Dec 2025 |
| 201703310 | Glasgow Housing Association | Local Government | Upheld | 1 Dec 2018 |
| 201700399 | North Glasgow Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2018 |
| 201707161 | Glasgow Housing Association | Local Government | Not Upheld | 1 Jun 2018 |
| 201702241 | Glasgow Housing Association | Local Government | Partly Upheld | 1 May 2018 |
| 201700446 | Glasgow Housing Association | Local Government | Partly Upheld | 1 Jan 2018 |
| 201603698 | Glasgow Housing Association | Local Government | Partly Upheld | 1 May 2017 |
| 201508698 | Glasgow Housing Association | Local Government | Not Upheld | 1 Aug 2016 |
| 201404784 | Glasgow Housing Association | Local Government | Partly Upheld | 1 Jan 2016 |
| 201502786 | Glasgow Housing Association | Local Government | Not Upheld | 1 Dec 2015 |
| 201403951 | Glasgow Housing Association | Local Government | Not Upheld | 1 Aug 2015 |
| 201305770 | Glasgow Housing Association | Local Government | Not Upheld | 1 May 2015 |
| 201401463 | Glasgow Housing Association | Local Government | Not Upheld | 1 Feb 2015 |
| 201300210 | Glasgow Housing Association | Local Government | Not Upheld | 1 Nov 2014 |
| 201304959 | Glasgow Housing Association Ltd | Local Government | Partly Upheld | 1 Aug 2014 |
| 201301242 | Glasgow Housing Association Ltd | Local Government | Not Upheld | 1 Apr 2014 |
| 201204522 | Glasgow Housing Association Ltd | Local Government | Not Upheld | 1 Sep 2013 |
| 201202755 | Glasgow Housing Association Ltd | Local Government | Partly Upheld | 1 Apr 2013 |
| 201201486 | Glasgow Housing Association Ltd | Local Government | Not Upheld | 1 Nov 2012 |
| 201200899 | Glasgow Housing Association Ltd | Local Government | Not Upheld | 1 Oct 2012 |