Source · SPSO (Scottish Public Services Ombudsman)

Glasgow Housing Association Ltd

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201200899 Sector Local Government Category neighbour problems Decided 01 October 2012

Original decision on the SPSO (Scottish Public Services Ombudsman) website ↗

Full decision

Summary

Mr C said the housing association had not properly investigated his complaint that he was being harassed by his housing officer. He said that he was being harassed because he had questioned why he had been issued with a warning about anti-social behaviour.

We did not uphold his complaint. We found that the housing association had initially delayed in investigating his complaint but had held two meetings with Mr C to allow him to present any evidence in support of it. The minutes of the meetings showed that Mr C did not provide any evidence to support the allegation of harassment.

Related reading

View Decision Report 201200899 as a PDF (10.89 KB) Updated: March 13, 2018

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