Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201901820 | Edinburgh Napier University | Education | Not Upheld | 1 Jun 2020 |
| 201803887 | Edinburgh Napier University | Education | Not Upheld | 1 May 2019 |
| 201609703 | Edinburgh Napier University | Education | Not Upheld | 1 Aug 2018 |
| 201603064 | Edinburgh Napier University | Education | Partly Upheld | 1 May 2017 |
| 201602917 | Edinburgh Napier University | Education | Not Upheld | 1 May 2017 |
| 201508522 | Edinburgh Napier University | Education | Not Upheld | 1 Jul 2016 |
| 201504212 | Edinburgh Napier University | Education | Upheld | 1 May 2016 |
| 201304371 | Edinburgh Napier University | Education | Upheld | 1 May 2014 |
| 201101545 | Edinburgh Napier University | Education | Partly Upheld | 1 Sep 2012 |
| 201100552 | Edinburgh Napier University | Education | Partly Upheld | 1 Feb 2012 |
| 201100184 | Edinburgh Napier University | Education | No Decision Reached | 1 Dec 2011 |