Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202409021 | East Lothian Council | Local Government | Upheld | 1 Jun 2025 |
| 202105316 | East Lothian Council | Local Government | Partly Upheld | 1 Nov 2022 |
| 201806620 | East Lothian Council | Local Government | Partly Upheld | 1 Feb 2021 |
| 201902383 | East Lothian Council | Local Government | Upheld | 1 Jan 2021 |
| 201901549 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2020 |
| 201900063 | East Lothian Council | Local Government | Upheld | 1 Dec 2020 |
| 201806908 | East Lothian Council | Local Government | Upheld | 1 Oct 2020 |
| 201900330 | East Lothian Council | Local Government | Not Upheld | 1 Aug 2020 |
| 201902610 | East Lothian Council | Local Government | Partly Upheld | 1 Jun 2020 |
| 201608411 | East Lothian Council | Local Government | Partly Upheld | 1 Apr 2018 |
| 201602380 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201700194 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201602125 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201602129 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201602127 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201603564 | East Lothian Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201608809 | East Lothian Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201605830 | East Lothian Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201602744 | East Lothian Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201508437 | East Lothian Council | Local Government | Upheld | 1 Apr 2017 |
| 201508510 | East Lothian Council | Local Government | Partly Upheld | 1 Feb 2017 |
| 201602652 | East Lothian Council | Local Government | Upheld | 1 Jan 2017 |
| 201507724 | East Lothian Council | Local Government | Not Upheld | 1 Sep 2016 |
| 201202732 | East Lothian Council | Local Government | Partly Upheld | 1 Feb 2016 |
| 201502284 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2015 |
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