Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002728 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Nov 2022 |
| 201910071 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Partly Upheld | 1 Mar 2022 |
| 201804556 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2019 |
| 201802649 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Jun 2019 |
| 201706996 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Dec 2018 |
| 201609187 | Scottish Courts and Tribunal Service | Scottish Government and Devolved Administration | Upheld | 1 Oct 2017 |
| 201603257 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Oct 2017 |
| 201604970 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Mar 2017 |
| 201507816 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 Jan 2017 |
| 201506127 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 May 2016 |
| 201407901 | Lanarkshire NHS Board | Health | Withdrawn | 1 Jan 2016 |
| 201502846 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 Dec 2015 |
| 201302427 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Partly Upheld | 1 Jun 2015 |
| 201405577 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 May 2015 |
| 201300619 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Partly Upheld | 1 Feb 2015 |
| 201305843 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Feb 2015 |
| 201400711 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 Jan 2015 |
| 201400081 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Dec 2014 |
| 201000633 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Partly Upheld | 1 Nov 2013 |
| 201204430 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 May 2013 |
| 201200720 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Feb 2013 |
| 201002513 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 Dec 2012 |
| 201200770 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Oct 2012 |
| 201101319 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Aug 2012 |
| 201102675 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Partly Upheld | 1 Mar 2012 |
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