Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202301048 | East Ayrshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2024 |
| 202103490 | Fife Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Dec 2022 |
| 201808455 | East Renfrewshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jul 2021 |
| 201900750 | Care Inspectorate | Scottish Government and Devolved Administration | Upheld | 1 Jul 2020 |
| 201704255 | Stirling Council | Local Government | Upheld | 1 Nov 2019 |
| 201811044 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Nov 2019 |
| 201805594 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2019 |
| 201508742 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 May 2017 |
| 201508088 | Care Inspectorate | Scottish Government and Devolved Administration | Upheld | 1 Oct 2016 |
| 201400244 | Care Inspectorate | Scottish Government and Devolved Administration | Partly Upheld | 1 Dec 2015 |
| 201403259 | Care Inspectorate | Scottish Government and Devolved Administration | Partly Upheld | 1 Nov 2015 |
| 201407618 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Aug 2015 |
| 201302066 | Care Inspectorate | Scottish Government and Devolved Administration | Partly Upheld | 1 Aug 2014 |
| 201204846 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2014 |
| 201205330 | Care Inspectorate | Scottish Government and Devolved Administration | Upheld | 1 Jun 2014 |
| 201204492 | Care Inspectorate | Scottish Government and Devolved Administration | Partly Upheld | 1 Mar 2014 |
| 201204433 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Mar 2014 |
| 201302003 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Mar 2014 |
| 201300796 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jan 2014 |
| 201300331 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Sep 2013 |
| 201202561 | Care Inspectorate | Scottish Government and Devolved Administration | Partly Upheld | 1 Sep 2013 |
| 201101546 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jun 2013 |
| 201103307 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Apr 2013 |
| 201104029 | Fife Council | Local Government | Upheld | 1 Oct 2012 |
| 201102066 | Care Inspectorate | Scottish Government and Devolved Administration | Partly Upheld | 1 Jul 2012 |
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