Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707336 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201707340 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2018 |
| 201709304 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201705674 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201605709 | NHS National Services Scotland | Health | Partly Upheld | 1 Sep 2018 |
| 201700707 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201701240 | University of the West of Scotland | Education | Not Upheld | 1 Sep 2018 |
| 201702378 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201702374 | Glasgow Caledonian University | Education | Not Upheld | 1 Sep 2018 |
| 201701066 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2018 |
| 201700731 | Loch Lomond and The Trossachs National Park Authority | Local Government | Not Upheld | 1 Sep 2018 |
| 201702496 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201607509 | A Medical Practice in the Highland NHS Board area | Health | Withdrawn | 1 Sep 2018 |
| 201604294 | A Medical Practice in an NHS Board area | Health | Partly Upheld | 1 Sep 2018 |
| 201604293 | An NHS Board area | Health | Partly Upheld | 1 Sep 2018 |
| 201702769 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201702616 | Dumfries and Galloway Council | Local Government | Upheld | 1 Sep 2018 |
| 201701009 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2018 |
| 201702066 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2018 |
| 201704709 | Fife NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201703227 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2018 |
| 201708396 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201705733 | Aberdeenshire Council | Local Government | Not Upheld | 1 Sep 2018 |
| 201709257 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2018 |
| 201702665 | Lothian NHS Board - University Hospitals Division | Health | Partly Upheld | 1 Sep 2018 |