Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701066 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2018 |
| 201700731 | Loch Lomond and The Trossachs National Park Authority | Local Government | Not Upheld | 1 Sep 2018 |
| 201702496 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201705433 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201604294 | A Medical Practice in an NHS Board area | Health | Partly Upheld | 1 Sep 2018 |
| 201604293 | An NHS Board area | Health | Partly Upheld | 1 Sep 2018 |
| 201704709 | Fife NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201708429 | Borders NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201709257 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2018 |
| 201705733 | Aberdeenshire Council | Local Government | Not Upheld | 1 Sep 2018 |
| 201704486 | Aberdeen City Council | Local Government | Upheld | 1 Sep 2018 |
| 201700906 | Glasgow City Council | Local Government | Partly Upheld | 1 Sep 2018 |
| 201700875 | Shetland Islands Council | Local Government | Upheld | 1 Sep 2018 |
| 201607509 | A Medical Practice in the Highland NHS Board area | Health | Withdrawn | 1 Sep 2018 |
| 201706120 | Blue Business Water Ltd | Water | Not Upheld | 1 Sep 2018 |
| 201709148 | Scottish Ambulance Service | Health | Upheld | 1 Sep 2018 |
| 201702665 | Lothian NHS Board - University Hospitals Division | Health | Partly Upheld | 1 Sep 2018 |
| 201703141 | Scottish Ambulance Service | Health | Upheld | 1 Sep 2018 |
| 201703340 | Borders NHS Board | Health | Upheld | 1 Sep 2018 |
| 201703081 | Highland NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705769 | Fife NHS Board | Health | Upheld | 1 Sep 2018 |
| 201704550 | University of Strathclyde | Education | Not Upheld | 1 Sep 2018 |
| 201705340 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Sep 2018 |
| 201703481 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201708954 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Sep 2018 |