Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707569 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201800927 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201709235 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201709200 | A Dental Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201703416 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2018 |
| 201703321 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201709017 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2018 |
| 201801122 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2018 |
| 201704393 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2018 |
| 201704087 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2018 |
| 201700671 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2018 |
| 201800487 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2018 |
| 201708607 | Highland NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201605709 | NHS National Services Scotland | Health | Partly Upheld | 1 Sep 2018 |
| 201701240 | University of the West of Scotland | Education | Not Upheld | 1 Sep 2018 |
| 201702374 | Glasgow Caledonian University | Education | Not Upheld | 1 Sep 2018 |
| 201704711 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Sep 2018 |
| 201701066 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2018 |
| 201700707 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201709257 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2018 |
| 201705733 | Aberdeenshire Council | Local Government | Not Upheld | 1 Sep 2018 |
| 201704486 | Aberdeen City Council | Local Government | Upheld | 1 Sep 2018 |
| 201700906 | Glasgow City Council | Local Government | Partly Upheld | 1 Sep 2018 |
| 201700875 | Shetland Islands Council | Local Government | Upheld | 1 Sep 2018 |
| 201709148 | Scottish Ambulance Service | Health | Upheld | 1 Sep 2018 |