Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201704839 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2018 |
| 201703342 | Scottish Ambulance Service | Health | Partly Upheld | 1 Oct 2018 |
| 201702609 | Perth and Kinross Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201800070 | Aberdeen City Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201800870 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Oct 2018 |
| 201703685 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201708607 | Highland NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201707594 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2018 |
| 201801064 | Stirling Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201802288 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201709104 | Glasgow West Housing Association Ltd | Local Government | Not Upheld | 1 Oct 2018 |
| 201701411 | Tayside NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201703354 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2018 |
| 201609423 | Dumfries and Galloway Council | Local Government | Upheld | 1 Oct 2018 |
| 201700473 | Fife NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201800927 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201703416 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2018 |
| 201703214 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201704629 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2018 |
| 201800568 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201800547 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201707569 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201706122 | Tayside NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201704087 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2018 |
| 201800795 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Oct 2018 |