Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201800398 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201709235 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201800487 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2018 |
| 201709195 | Aberdeenshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Oct 2018 |
| 201708607 | Highland NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201707594 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2018 |
| 201708212 | Scottish Ambulance Service | Health | Upheld | 1 Oct 2018 |
| 201801064 | Stirling Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201802288 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201801122 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2018 |
| 201707569 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201704393 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2018 |
| 201800547 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201800568 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201709200 | A Dental Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201709017 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2018 |
| 201706122 | Tayside NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201707673 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Oct 2018 |
| 201709275 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Oct 2018 |
| 201704711 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Sep 2018 |
| 201705815 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201701958 | Fife NHS Board | Health | Partly Upheld | 1 Sep 2018 |
| 201706645 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201705817 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201708954 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Sep 2018 |