Source · SPSO (Scottish Public Services Ombudsman)

Stirling Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201801064 Sector Local Government Category policy / administration Decided 01 October 2018

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Full decision

Summary

Mr C submitted a housing application to the council, which was refused. Mr C complained that the council responded to his request unreasonably. The council said that allowing Mr C's request would have meant that the housing waiting list was effectively bypassed, and that there was a high demand in that area for the type of housing Mr C had requested.

We reviewed the relevant information and legislation. We found that the housing legislation gives the council discretion to consider what are reasonable grounds for refusing an application. It also allows for the council to refuse permission due to others waiting for housing who may have a greater need. We found that the explanation provided by the council was in line with the council's policies and with housing legislation. We did not uphold the complaint.

Related reading

View Decision Report 201801064 as a PDF (10.94 KB) Updated: December 2, 2018

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