Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201304654 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2015 |
| 201402386 | Scottish Prison Service | Prisons | Other | 1 Feb 2015 |
| 201304655 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2015 |
| 201304620 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2015 |
| 201305131 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2015 |
| 201403285 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201403212 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201304894 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201402380 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201402563 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2015 |
| 201403288 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201402870 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2015 |
| 201403597 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2015 |
| 201301327 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2014 |
| 201402882 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2014 |
| 201403048 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2014 |
| 201402914 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2014 |
| 201403211 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2014 |
| 201402245 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2014 |
| 201400436 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2014 |
| 201304372 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2014 |
| 201305134 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2014 |
| 201400501 | Scottish Prison Service | Prisons | Withdrawn | 1 Nov 2014 |
| 201402114 | Scottish Prison Service | Prisons | Partly Upheld | 1 Nov 2014 |
| 201402429 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2014 |