Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Withdrawn Reference 201400501 Sector Prisons Category progression Decided 01 November 2014

View Scottish Prison Service scorecard

Full decision

Summary

Mr C was told he did not need to do any more courses while in prison and in due course he was released. He was later recalled to prison and was then told that he did need to do more coursework. He complained that this was inappropriate. During our consideration of Mr C's complaint, the SPS resolved the matter for him and he decided to withdraw the complaint. Therefore, we took no further action on it.

Related reading

View Decision Report 201400501 as a PDF (10.76 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Scottish Prison Service

Reference Date Summary Outcome
202412046 01 Feb 2026 C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … Upheld
202401074 01 Nov 2025 C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … Upheld
202303295 01 Mar 2025 C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … Upheld
202006807 01 Sep 2022 C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … Partly Upheld
202001300 01 Sep 2022 Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … Partly Upheld
View all decisions for this organisation